Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Refusal to payout at Playmillion

Topic created on 06th Nov. 2018 | Page: 1 of 2 | Answers: 18 | Views: 3,936
Krebsfleisch

Refusal to payout at Playmillion

6th Nov. 2018, at 08:50 am CET#1
0 Likes

Nobody has liked this post so far
Hello everyone...
I have now read quite a bit but a case like mine is nowhere to be found.
I have been registered on Playmillion for some time, have often won there and never had problems with the payout. On Friday I won 1000 euros and immediately made the withdrawal request. Saturday I got an email that the withdrawal was rejected and the money is back on my player account. So I contacted the support...no reaction. So I again requested withdrawal...24 hrs later again rejected. Again Suppoert contacted but get no response from them. The chat is also never available. I must say that I had another account with playmillion, but when I log in it automatically always takes one and the same game again. But since I have no credit comes of course the message..not enough money...so I click on the " house" and schwups stands there again ...game resumed. I can try this for hours, I hang in the infinite loop. Support never got back to me, after 2 weeks I made a new account. Now on Saturday I read the terms and conditions (I've never done...Who reads it all) and now I read that you can not have 2 accounts. 🤔..can it be that I therefore do not pay out my money? I know ignorance does not protect against punishment, but I can prove that the other account hangs and can not be used...and yes of course I used the Bonuses in the new account...what do you think is there hope that I get my money? 1000 euros is a lot of money for me. Sorry for the long text 🤷♀️...LG krebsfleisch

This post has been translated automatically

Rasmik12
Top Member

Refusal to payout at Playmillion

6th Nov. 2018, at 09:31 am CET#2
0 Likes

Nobody has liked this post so far
I think you will not get the win, because you have more than clearly violated the terms and conditions.

This post has been translated automatically

upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 10:03 am CET#3
0 Likes

Nobody has liked this post so far

You will not get the win for sure.
I have also once hung in such an endless loop, it took 4 days until it was fixed.
The support is not the fastest.
But simply create a new account and take the bonus again, was a big mistake.
You should always read through the terms and conditions, so that something like this does not happen.
See it as a lesson.

This post has been translated automatically

sippi
Expert

Refusal to payout at Playmillion

6th Nov. 2018, at 10:30 am CET#4
0 Likes

Nobody has liked this post so far
Few people will read through the terms and conditions. But the fact that you simply create secondary accounts and grab the Bonuses must make you think. Everyone else would do that.


If you have problems logging in again in the future, delete the cache and cookies in your browser or try another browser and use it temporarily.

This post has been translated automatically

upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 12:42 pm CET#5
0 Likes

Nobody has liked this post so far
That with the cookies and cache delete brings nothing...also change the browser brings nothing.
I had tried everything.only from the support they can then end the game

This post has been translated automatically

Scamazbird
Amateur

Refusal to payout at Playmillion

6th Nov. 2018, at 01:40 pm CET#6
0 Likes

Nobody has liked this post so far
You do not need GTCs for this

In 100% of all casinos only 1 account per person, household or even address is allowed

So chop the topic off and shit on the 100 euros

This post has been translated automatically

Krebsfleisch

Refusal to payout at Playmillion

6th Nov. 2018, at 01:47 pm CET#7
0 Likes

Nobody has liked this post so far
I have today the employee in the chat (which I have reached today the first time) again explained everything. I also logged into the first account again and see...still the endless loop. (for 4 months) I sent them screenshots and the employee said he passes it on and will arrange the deletion of the first account. I should verify my address again, which I did immediately. Until now, the new withdrawal request has not been rejected. I still have hope for my 1000 euros...🤷♀️

This post has been translated automatically

K****t

Refusal to payout at Playmillion

6th Nov. 2018, at 01:58 pm CET#8
0 Likes

Nobody has liked this post so far
I keep my fingers crossed that you get the win.
If you can prove that you were not helped the whole time, hopefully they will let you keep at least part of the win as a gesture of goodwill.

This post has been translated automatically

upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 03:07 pm CET#9
0 Likes

Nobody has liked this post so far
I do not think so.
He used the bonus again for the 2nd account.
That is bonus abuse.
I still keep my fingers crossed.

This post has been translated automatically

upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 03:12 pm CET#10
0 Likes

Nobody has liked this post so far

Krebsfleisch wrote on 06.11.2018 at 13:47 clock: I have today the mitarbeiter in the chat ( which I reached today the first time )again explained everything. Have also logged back into the first account and lo and behold...still the endless loop.( for 4 months) Have sent them screenshots and the employee said he passes it on and will arrange the deletion of the first account. I should verify my address again, which I did immediately. Until now, the new withdrawal request has not been rejected. I still have hope for my 1000 euros...🤷♀️

Here you write for 4 months and in the entrance post write 2 weeks...what is true now?

This post has been translated automatically

Hot Topics19th May. 2024 at 04:11 pm CEST

Miscellaneous
0
World
0
Sports betting
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately