I have won in Paradise-casino yesterday morning about 900 € and had to verify what also worked super fast. I then ordered a withdrawal via Trustly, which was first rejected because the Deposit proof was missing. Which was also understandable. After a new withdrawal order was this over 12 hours pending.
After contacting the Live Chat several times, they always said something else and that you should wait although the withdrawal was already checked and only the confirmation was missing. Today again 3 times in the live chat and it is said that it is processed manually after the series and confirmed. Now my problem:
Since the withdrawal was always requested via Trustly, nothing happens in the pending state, unless I can get the money back no matter when.
Is there anyone who can give me a Tip or what I can do, because I feel pretty screwed and the payment is delayed in my opinion willfully, so that this is possibly gambled away again.
This post has been translated automatically
Anonym
Former Member
ParadiseCasino delays payout
4th Nov. 2020, at 10:11 am CET#2
1 Like
Liked this post: k****8
Have a little patience.
If the 12 hours or even 1-2 days is outstanding, that does not always mean fraud.
Sure, some pay out in 10 min, but still there are quite a few casinos where you have to wait 2-3 days.
Simply ask again and again in the chat, possibly also send your Deposit confirmation again.
If possible, set a limit so that you can not continue to play.
If they see that you have a limit, they may process faster.
ParadiseCasino delays payout
Nobody has liked this post so far
I have won in Paradise-casino yesterday morning about 900 € and had to verify what also worked super fast. I then ordered a withdrawal via Trustly, which was first rejected because the Deposit proof was missing. Which was also understandable. After a new withdrawal order was this over 12 hours pending.
After contacting the Live Chat several times, they always said something else and that you should wait although the withdrawal was already checked and only the confirmation was missing. Today again 3 times in the live chat and it is said that it is processed manually after the series and confirmed. Now my problem:
Since the withdrawal was always requested via Trustly, nothing happens in the pending state, unless I can get the money back no matter when.
Is there anyone who can give me a Tip or what I can do, because I feel pretty screwed and the payment is delayed in my opinion willfully, so that this is possibly gambled away again.
This post has been translated automatically
ParadiseCasino delays payout
Liked this post: k****8
If the 12 hours or even 1-2 days is outstanding, that does not always mean fraud.
Sure, some pay out in 10 min, but still there are quite a few casinos where you have to wait 2-3 days.
Simply ask again and again in the chat, possibly also send your Deposit confirmation again.
If possible, set a limit so that you can not continue to play.
If they see that you have a limit, they may process faster.
This post has been translated automatically