Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Help! Wunderino Casino joint account with the bank

Topic created on 09th Jun. 2020 | Page: 1 of 3 | Answers: 25 | Views: 5,728
Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 03:03 pm CEST#1
0 Likes

Nobody has liked this post so far
Hi Daniel,

We would like to inform you that you have violated the Terms and Conditions.
1.8 With respect to deposits and withdrawals of funds to and from your player account, you are only allowed to use credit cards and other payment methods that are valid and rightfully belong to you.
Your account has been temporarily blocked for security reasons because you used the payment method(s) of a third party.
For this reason, we require an explanation of why you used a third party's payment method instead of yours and we ask you to send us the following documents:






I have already sent all this on 1.06.20, since then requested several times but have not received any feedback.
WE have a joint account, what do I need to do? I have sent the proofs for this. It is about a sum of 1500€. I have ALWAYS gambled alone.

It

This post has been translated automatically

upola
Legend

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 03:49 pm CEST#2
0 Likes

Nobody has liked this post so far
What does joint account mean?
Do you or your wife have only one power of attorney or is the account in both names?

This post has been translated automatically

Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 03:56 pm CEST#3
0 Likes

Nobody has liked this post so far
It runs on both names

This post has been translated automatically

upola
Legend

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 04:01 pm CEST#4
0 Likes

Nobody has liked this post so far
And then they make a fuss?
It's the same with me, has never been a problem.
You have to write an email every day and ask what's going on now.
More you can not do at first.


This post has been translated automatically

Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 04:06 pm CEST#5
0 Likes

Nobody has liked this post so far
When I paid out 100€ there was no problem, then 3-400€ deposited also no problem. Then won 1500 with 40€, just closed account...

This post has been translated automatically

Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 10:55 pm CEST#6
0 Likes

Nobody has liked this post so far
Sorry for the next post, I really haven't received a message from them since 6/1. My account is locked...

Can anyone help me? I don't know what steps I can/should/must take?

Sincerely

This post has been translated automatically

Anonym

Help! Wunderino Casino joint account with the bank

9th Jun. 2020, at 11:14 pm CEST#7
0 Likes

Nobody has liked this post so far
The arbitration board at Wunderino is the EADR. ( https://eadr.org/de/kontakt/ ) Whereby it can easily take 8 weeks until you get an answer. Therefore, you should be able to show all information and documents immediately.

Nevertheless, I recommend you to contact Wunderino again and send them the relevant documents from the account. Maybe they also need the personal data of your life partner?

This post has been translated automatically

Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 02:27 pm CEST#8
0 Likes

Nobody has liked this post so far
Royal777 wrote on 09.06.2020 at 23:14: arbitration board at Wunderino is the EADR. ( https://eadr.org/de/kontakt/ ) Whereby it can easily take 8 weeks until you get an answer. Therefore, you should be able to show all information and documents immediately.

Nevertheless, I recommend you to contact Wunderino again and send them the relevant documents from the account. Maybe they also need the personal data of your life partner?

I have already sent wunderino EVERYTHING

This post has been translated automatically

upola
Legend

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 03:36 pm CEST#9
0 Likes

Nobody has liked this post so far
Then you can only do what Royal has written to you.
Otherwise, no one can help you here, the casino is not listed here

This post has been translated automatically

Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 05:07 pm CEST#10
0 Likes

Nobody has liked this post so far
Thanks for the help, so do you think I should wait a little longer?

MfG

This post has been translated automatically

Hot Topics20th May. 2024 at 08:44 am CEST

Miscellaneous
0
World
0
Sports betting
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately