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# Other Casinos #: Captain Spins |Achtung| (Page 2)

Topic created on 14th Jul. 2020 | Page: 2 of 2 | Answers: 12 | Views: 2,724
Anonym

Captain Spins |Achtung|

14th Jul. 2020, at 01:37 pm CEST#9
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Zaizz
Visitor

Captain Spins |Achtung|

17th Jul. 2020, at 12:35 pm CEST#10
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So far no answer from support or the support wants it somewhere forwarded? ...

This post has been translated automatically

Zaizz
Visitor

Captain Spins |Achtung|

8th Aug. 2020, at 11:51 am CEST#11
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*Update*

So after almost 1 month I have not heard anything from customer support from Captain Spins yet.
I have not received anything back or anything else.

At the customer support itself I have also asked again .... that then looked something like this ast a month !



Verimlol:
I still haven't heard from customer support. They told me that it will take about 10 days. Also my 30€ to Deposit you still have. I am now waiting almost 1 month !!!

Chat started


Stephanie joined the chat


Stephanie
Good day and welcome to Casino Support
Thank you for the confirmation.
Please allow me a moment to look at your account.

Verimlol:
Only to

Stephanie
Thank you for your patience.

Your concern is still with the relevant department and since a self-exclusion was made, this issue can sometimes take a little longer. As soon as we have feedback, we will get back to you via email already.

Verimlol
What exactly do you mean by self-exclusion please

Stephanie:
We have no influence over it with the processing with your request therefore we still ask for some patience.

Verimlol:
This is not an answer to my question !

Stephanie
Tip error, your complaint has been forwarded to the appropriate department.


Tjoa .... so no idea what they have there for a support... but apparently no one there can German ?! or use any strange programs... This casino would not even get 1 point from me out of 10

So bad I have never experienced support... I think times that I will see neither the win nor the deposit even a cent ....



Ps: I have the chat at the beginning changed a bit because of confidential data etc

This post has been translated automatically

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