i won 600€ in Borengo casino about 2 weeks ago. My account is verified there but my win is not paid out since then. When I contact the chat they say that they are only a technical support. They can't help with withdrawals, I should send an email to info@borengo.com
When I do that, there is no response at all. I have already sent several emails and wait in vain for a response. After researching, I found out that this casino has the same procedure as JOKERINO Casino. Even the employees in the chat have the same names. The technical support reacts very unfriendly to requests and complaints (even if you write factual and polite)
Basically, the entire site is not clear... you can no longer track transactions. You can only see the open payout
I don't know what to do, I have already filed a complaint with Casino Guru. I find it a mess, and would like to warn other players. I am not sure if I will ever get my money
No one will be able to help you here, the casino is not listed here.
This is a Curacao casino, many of them are unseriös.
Maybe next time inform yourself about the casino before.
Klares wrote on 04.10.2021 at 08:50: Hello dear forum,
i won 600€ in Borengo casino about 2 weeks ago. My account is verified there but my win is not paid out since then. When I contact the chat they say that they are only a technical support. They can't help with withdrawals, I should send an email to info@borengo.com
When I do that, there is no response at all. I have already sent several emails and wait in vain for a response. After researching, I found out that this casino has the same procedure as JOKERINO Casino. Even the employees in the chat have the same names. The technical support reacts very unfriendly to requests and complaints (even if you write factual and polite)
Basically, the entire site is not clear... you can no longer track transactions. You can only see the open payout
I don't know what to do, I have already filed a complaint with Casino Guru. I find it a mess, and would like to warn other players. I am not sure if I will ever get my money
I therefore ask you for help
Thanks a lot
Clear
Ooh man.. That's really annoying! You'll probably never see that money!
Have filed a complaint with Casino Guru.... (casinoditector) Since then, the casino was listed there and within 10 days now came another 10 complaints to it! Think you're probably already in the process, right?
My win was even already paid out, but it never arrived on my account!
Borengo belongs to Jokerino and has a very bad reputation!
Have you deposited there or also won through a Bonus Code?
I have written yesterday times Jokerino and told them that I. Never again will Deposit with them, because of borengo!
I do not know if it really has something to do with my complaint or message but I just received a response from the casino at guru that my money will be transferred today
Klares wrote on 04.10.2021 at 08:50: Hello dear forum,
i won 600€ in Borengo casino about 2 weeks ago. My account is verified there but my win is not paid out since then. When I contact the chat they say that they are only a technical support. They can't help with withdrawals, I should send an email to info@borengo.com
When I do that, there is no response at all. I have already sent several emails and wait in vain for a response. After researching, I found out that this casino has the same procedure as JOKERINO Casino. Even the employees in the chat have the same names. The technical support reacts very unfriendly to requests and complaints (even if you write factual and polite)
Basically, the entire site is not clear... you can no longer track transactions. You can only see the open payout
I don't know what to do, I have already filed a complaint with Casino Guru. I find it a mess, and would like to warn other players. I am not sure if I will ever get my money
I therefore ask you for help
Thanks a lot
Clear
I have the same problem. No one cares and generally no one is responsible. Strangely, however, everything goes as soon as they need data/documents from one. Hands off and never Deposit again, oh, and best also check off the payout
BORENGO Casino does not pay out
Nobody has liked this post so far
i won 600€ in Borengo casino about 2 weeks ago. My account is verified there but my win is not paid out since then. When I contact the chat they say that they are only a technical support. They can't help with withdrawals, I should send an email to info@borengo.com
When I do that, there is no response at all. I have already sent several emails and wait in vain for a response. After researching, I found out that this casino has the same procedure as JOKERINO Casino. Even the employees in the chat have the same names. The technical support reacts very unfriendly to requests and complaints (even if you write factual and polite)
Basically, the entire site is not clear... you can no longer track transactions. You can only see the open payout
I don't know what to do, I have already filed a complaint with Casino Guru. I find it a mess, and would like to warn other players. I am not sure if I will ever get my money
I therefore ask you for help
Thanks a lot
Clear
This post has been translated automatically
BORENGO Casino does not pay out
Nobody has liked this post so far
This is a Curacao casino, many of them are unseriös.
Maybe next time inform yourself about the casino before.
This post has been translated automatically
BORENGO Casino does not pay out
Nobody has liked this post so far
Ooh man.. That's really annoying! You'll probably never see that money!
Have filed a complaint with Casino Guru.... (casinoditector) Since then, the casino was listed there and within 10 days now came another 10 complaints to it! Think you're probably already in the process, right?
My win was even already paid out, but it never arrived on my account!
Borengo belongs to Jokerino and has a very bad reputation!
Have you deposited there or also won through a Bonus Code?
This post has been translated automatically
BORENGO Casino does not pay out
Nobody has liked this post so far
And we have provided them with all the data from us!
Really a dirtiness such saubuden
This post has been translated automatically
BORENGO Casino does not pay out
Nobody has liked this post so far
I have written yesterday times Jokerino and told them that I. Never again will Deposit with them, because of borengo!
I do not know if it really has something to do with my complaint or message but I just received a response from the casino at guru that my money will be transferred today
... Let's stay optimistic yet?! 🙄😊😁
This post has been translated automatically
BORENGO Casino does not pay out
Liked this post:
bruffl, 
Klares
This post has been translated automatically
BORENGO Casino does not pay out
Nobody has liked this post so far
I have the same problem. No one cares and generally no one is responsible. Strangely, however, everything goes as soon as they need data/documents from one. Hands off and never Deposit again, oh, and best also check off the payout
This post has been translated automatically