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# Other Casinos #: Beware of Instant Casino! Does not pay out wins.

Topic created on 07th May. 2025 | Page: 1 of 1 | Answers: 5 | Views: 578
Vogelmensch
Visitor
Stay away from instant casinos that advertise instant payouts. They don't do that.
Instead, they transfer nothing at all. You spend ages writing to support.
They note that they have transferred it. That was 2 weeks ago. They want pdfs of account statements
and even after receiving these nothing happens. This casino is rated with good marks on many sites
(Casinoguru etc.) Does not Deposit a cent. My win of 1700 euros is nothing.
And the money I deposited is probably gone too.
So hands off dear people.

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Donnie
Elite
Don't just look at an overall rating but also at the complaints. Too many negative reports. I wouldn't have deposited. Birdman... 🤣

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unknown25
Visitor
I am ambivalent about this casino and the group behind it.

igloo ventures operates many casinos and somehow they are probably connected to 3-4 other companies (Simba, Mibs or something similar, also those from Playgram) because they change their casinos from time to time.

Just last week I was suddenly blocked in 2 Igloo country casinos with a Swiss IP because they are now owned by Mibs, with a different license and banned in Switzerland, among other places.

Still had 21 USDT there and asked in the chat what to do if VPN banned, if I can pay out without wagering but nope VPN + CH didn't count anymore I should just wager that ...

2 weeks ago I had the same as you with Incognito, but with crypto. They say as you said 5 minutes, "maximum 24h". I never got the AW promised in the chat and e-mail also igno.

Since I was previously TOP satisfied with other Igloo casinos, I simply wrote to 3 of them where I already paid in & out and politely asked if you can reach the corporate office by email.
All 3 wrote they forwarded my problem and bang the next morning the crypto payout came without comment/mail.

So in general I can say nothing negative about the company except for the 1 "outlier", with crypto I never needed kyc either

lg

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unknown25
Visitor
short update: Yesterday I deposited 20 usd at "Golden Panda" where the same company belongs, was first Deposit and received 530 usdt within the promised 24h.

It was just strange that the bonus turnover got stuck at 61.xx so you can see how much is still missing until rollover is finished and there was no more. Officially according to the terms and conditions they also have a 10x bonus amount profit limit, but since I had a real money account balance of over 500 usd (bonus account balance was over 600 usd) I accepted the "loss" of the Bonus money when requesting a withdrawal instead of reporting the error in the chat and hoping forever until someone might fix it.
It must have to do with their rule that real money turnover does not count, but then my real money must have been at 0 if the bonus money was converted to about 80%. But why my real money could then increase from approx. 10 to 520 usd thanks to a hot slot instead of being at 0 makes no sense.

However, payouts are made at the company, if you are still registered elsewhere in their casinos (re-register if necessary), write your problem as I did and ask if you can reach someone at the "headquarters" of Igloo. They will write back in any case, probably that they will pass it on and maybe this will trigger something in you when they see that there is pressure coming from their own company. Hopefully, instantcsino seems to be a negative outlier at their casinos. And you have nothing to lose

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Vogelmensch
Visitor
First of all, thank you for your message. That's all pretty interesting. I have also heard from some people that there are actually
rarely have problems with the payout and if they do, this can usually be resolved. I am currently also in contact with the support team
and they are obviously looking into the matter. If there is still no solution, I will probably handle it like you.
Thanks again. LG VOGELMENSCH

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DeinVater
Top Member
Not immediate payout as they advertise, but still within a manageable framework 👍🏻

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Hot Topics26th Jun. 2025 at 03:20 pm CEST

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