-
Xavi22, today at 11:55 am CEST
-
upola, on 30th Apr. 2024 at 08:14 am CEST
-
Arnavut, today at 01:27 pm CEST
-
Stromberg, today at 01:22 pm CEST
-
Cheeseburger, today at 01:03 pm CEST
-
Langhans, today at 12:41 pm CEST
-
Magnum, today at 11:10 am CEST
-
RedKaos, today at 11:04 am CEST
-
slotliebe89, today at 10:50 am CEST
-
slotliebe89, today at 10:49 am CEST
-
Patizi, today at 09:54 am CEST
-
MisterL, yesterday at 11:44 pm CEST
-
Langhans, yesterday at 07:49 pm CEST
-
garfield68, yesterday at 07:26 pm CEST
-
Butterbrezel, yesterday at 06:46 pm CEST
-
H****2, yesterday at 06:11 pm CEST
-
nightforce1979, yesterday at 01:35 pm CEST
-
Lizzy0805, yesterday at 09:33 am CEST
-
roccoammo11, on 12th May. 2024 at 11:36 pm CEST
-
Maja80, on 12th May. 2024 at 09:12 pm CEST
-
H****2, on 12th May. 2024 at 09:12 pm CEST
-
roccoammo11, on 12th May. 2024 at 06:25 pm CEST
-
Max_Bet, on 12th May. 2024 at 08:10 am CEST
-
roccoammo11, on 11th May. 2024 at 11:42 am CEST
-
Rasmik12, on 11th May. 2024 at 09:32 am CEST
-
gamble1, on 11th May. 2024 at 09:05 am CEST
Violation of the bonus conditions
Nobody has liked this post so far
The following situation:
200€ deposited, 200€ bonus received
after a short time / few spins won with one spin 4200€.
After that I wanted to fulfill the turnover requirements. Required were 12.000€ as turnover condition
After the 12k my account balance was on 5425€..Bonuses for the time being converted and accepted.
Then I wanted to pay out the full amount. This was now denied me, with the reason that I had used in a single spin 6€ and 5€ would be allowed but maximum. All other spins were 5€ or less.
That I understand so far everything, only 1 single spin? Obviously that could have just happened by accident, but are they that hardcore?
Why can you technically bet more than 5€ at all, why is there no hint or the bet doesn't count as successfully wagered?
Is this serious or obviously my fault? What would you do now?
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
Here was the days already once such a case.
If you take it exactly, you have violated the bonus conditions.
Ok I do not find that.
Maybe you can do something with the casino on goodwill, otherwise you can do nothing.
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
Sounds harsh, but unfortunately it is so...:/
As soon as you claim the bonus, you confirm that you have read the terms and conditions and that you agree with them.
There are many cases here in the forum that share the same fate
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
let's say so if you get your Deposit back would be a goodwill way because claim to it you have unfortunately not because it was your mistake
The win you will not see to high Warwarscheinlichkeit
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
So your Deposit should be returned to you.
Good to know, NYSpins....
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
yes one spin maybe, but you can't accidentally increase the bet by clicking multiple times and then accidentally decrease it again by clicking multiple times, that would be like accidentally entering the right combination in a combination lock by mistake
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
With 12.000 € turnover requirement and 5€ max bet, you can calculate that I had to do at least 2400 spins (apart from the fact that most spins were less than 5€)
I also assume that it was my mistake. Because I can't really believe that a casino would "slip" me something like that to avoid a payout. Only I can not completely exclude it. That would be if of course otherwise the hammer...
So far I also had correspondence with the casino: The end of the song:
I get my Deposit back (200€), more is not inside.
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
In my opinion, you should be glad that you at least got your deposit. I know some who keep everything, and your account is blocked
This post has been translated automatically
Violation of the bonus conditions
Nobody has liked this post so far
This post has been translated automatically