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LeoVegas: [solved] Experience LeoVegas

Topic created on 06th Jan. 2020 | Page: 1 of 1 | Answers: 7 | Views: 2,689
Andi82

[solved] Experience LeoVegas

6th Jan. 2020, at 07:37 pm CET#1
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Hey Gambler,

i read from time to time, although I am so far more the casino player
Had recently seen advertising for LeoVegas and read among others also here in the forum nothing negative, so I signed up and bissl played. Casino makes a good impression, everything clearly laid out, huge game selection, etc.. Deposit was also no problem
I have deposited in total distributed 500€ and was in the meantime at about 5k in plus. I later instructed just under 4k for payout and uploaded the documents. BTW, the chat function does not work?! Due to the holidays and waiting time I cancelled the deposit and changed it to 3k. In the meantime, the documents were criticized, can happen. I did the uploads again and then got everything confirmed as verified
When I asked if everything was OK, I was put off by the support for the duration of the service Provider SOFORTüberweisung, I had also deposited through this. After I pointed out that I had deposited via KK, the mail support apologized (they had made a mistake in the data), but I should please verify the account. Again I told them that this is already confirmed and they told me that this is for the Verification department and the new documents are for the withdrawal department. On the Leo website, however, you can only upload the documents once?!
I find some things strange, but especially that a second identification card is required. Not everyone has a dual citizenship or passport...

Honestly, I enjoyed playing online there, would also continue to do but are these processes there normal or is it up to the clerk?

Greetings and thanks for feedback

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Anonym

[solved] Experience LeoVegas

7th Jan. 2020, at 12:35 am CET#2
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i would say that is probably the clerk, in the chat are always others and no one wants to do something wrong, I have just with Hyperino so a tricky case with verification.I chat of advice our friends here, also no longer with the casino.Write an email and ask politely again if everything is in order with the documents.Otherwise, LeoVegas eigendlich serious, was there years ago also times, but since I had always no luck never really wins erziehlt.

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Quietscheentchen
Experienced

[solved] Experience LeoVegas

7th Jan. 2020, at 10:51 am CET#3
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So I like to play at LeoVegas and had such problems yet...I could always regulate everything via chat and they have immediately no matter whether Verification or payout everything forwarded accordingly to the departments and everything was also confirmed immediately or paid out...and via the chat could also be set up other button that you could upload documents again...I would ask there again in the chat...in my experience they are very friendly and helpful there

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Anonym

[solved] Experience LeoVegas

7th Jan. 2020, at 02:46 pm CET#4
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So I had last time a withdrawal in order..then I asked after a few hours in the chat, then I was told that this takes time because it is made Manuel, but he writes the department and asks if they can process it immediately..and within 5 minutes I had the email that was paid out..that was really top..so if you have the right on the line's really fast..I would not worry about leovegas. So far I have received every payout and am also quite a bit in plus there.

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Andi82

[solved] Experience LeoVegas

8th Jan. 2020, at 10:35 pm CET#5
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After my withdrawal from Monday was canceled and I did not get any feedback on the sent documents, I wrote today with the chat support. They were very nice and helpful
I was able to load new documents and they were also sighted immediately during the chat. I was also assured of a confirmation email. If the payout is now running, the effort is justifiable
Personally, I will (if it now works) certainly continue to play at LeoVegas, however, you could create a better reputation with a more professional Verification
And BTW I would have certainly already played again and thus deposited...

I will be happy to post news until the final

Greetings

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Andi82

[solved] Experience LeoVegas

28th Jan. 2020, at 06:32 pm CET#6
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Liked this post: Avatar von MarcT22186 MarcT22186, Avatar von Spectral Spectral
Short status, money has arrived. Was in the meantime on vacation, therefore somewhat delayed feedback.
However, had to contact the chat three times...

Greetings

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Rasmik12
Top Member

[solved] Experience LeoVegas

29th Jan. 2020, at 07:43 am CET#7
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Andi82 wrote on 28.01.2020 at 18:32: Short status, money has come. Was in the meantime on vacation, therefore somewhat delayed feedback.
But still had to contact the chat three times...

Greetings

Glad you got your money

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Caro
Expert

[solved] Experience LeoVegas

29th Jan. 2020, at 09:48 am CET#2
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The thread creator has received his payout, so the thread can be closed.

This thread was closed

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