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Lapalingo: [solved] Lapalingo disappointment

Topic created on 21st Feb. 2020 | Page: 1 of 2 | Answers: 16 | Views: 3,845
Julia1602

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:09 am CET#1
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A very good morning to you.

I would like to discuss my latest situation with Lapalingo.

I am a member of Lapalingo since 2016 or 2017 and since then I use it regularly.

On 16 February this year, so last Sunday was my birthday and Lapalingo gave me a 20 euro no Deposit bonus with a max win of 200 euros.

This I could also successfully convert when I had an amount of about 247 euros on the clock and I was deducted as usual the difference up to the 200 euros. (Bonus was thus unconverted)

Now I thought to myself come try your luck what also still succeeded a bit and I had suddenly ne payout of 500 euros with which the fun then began...

On 17.02 I had requested the payout.... until 19.02 evening at what I know happened nothing and when I contacted the chat I was only stalled and put off with the standard answers.
Then suddenly came ne email you need the back of my credit card I have deposited ages ago times although I wanted to pay out on the bank account as usual.
Ok done... these were then confirmed yesterday 20.01 then... then I asked in the evening in chat again whether the money would go out now because everything seems okay....

Yesterday evening then the next banger: Ne mail that you found that they can pay out only 200 euros max win because of the bonus.... again written with the chat what is the point after all, the bonus is implemented ... they said you must first pay out and then deposit again so that you can pay out more than 200 can.... ok I already a neck but accepted....whereby the rule is total humbug

I asked the nice employee if the money is then at least finally times today then transferred... he ice cold I have to apply again for the payout and then it will be processed in about 2 days.... which is an impertinence... why did not the same automatically then only 200 transferred....?

I'm waiting for over 5 days now that my payout is processed... now the stupid weekend that comes... from the chat always only standard responses and emails one after the other instead of everything at once...

And of accommodating on the part of Lapalingo missing.

Will my account after the payout possibly close... the competition is great but Lapalingo does not seem to be interested.


Would like to know what you think about it

Greetings Julia

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MarcT22186
Expert

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:17 am CET#2
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The conditions are clear, there can be no opinions about it. 200€ is also quite a lot for ND

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Julia1602

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:21 am CET#3
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Hey Marc that's all right with the 200 I've accepted yes...

But why does Lapalingo this not all in one to tell me that you want the back of the credit card that I can only withdraw 200 max etc..

The duration until the whole thing is processed although i CH on every request on the part of Lapalingo directly acted is tight

Greetings Julia

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MarcT22186
Expert

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:31 am CET#4
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Julia1602 wrote on 21.02.2020 at 08:21 clock: Hey Marc that's all right with the 200 I have yes Accepted...

But why does Lapalingo this not all in one to tell me that you want the back of the credit card, that I can only 200 max withdraw etc..

The duration until the whole thing is processed although i CH on each request on the part of Lapalingo directly acted is tight

Greetings Julia

That is lapalingo, unfortunately!
You can completely smoke in the pipe as far as customer friendliness is concerned. They are not really recommendable

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Milan030
Amateur

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:31 am CET#5
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uhh uhh uhh Lapalingo
Have me there lock let because I have there simply no luck.since 2017 until now both at lapa and at Lord about 2,000 minus.
I find the support with the worst on the market to be honest.Teilweise become the right direct.That's why I let me block there because I've been asked again and again for documents...have patience the pay sometime aufjedenfall from

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Julia1602

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:48 am CET#6
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Hey Milan.

I personally had never had any problems with Lapalingo, so my disappointment about the whole thing is even bigger now.

But I personally had been very lucky with Lapalingo ... but the rest should also be true

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Jubla2014
Top Member

[solved] Lapalingo disappointment

21st Feb. 2020, at 08:52 am CET#7
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Yes, this is unfortunately typical for Lapalingo and also Lord Lucky!

Is indeed compliant with the rules, but from the words humanity and goodwill have never heard, unfortunately!

But still, there are also some casinos that handle it differently, with which you can always negotiate!

These two are definitely not among them!

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upola
Legend

[solved] Lapalingo disappointment

21st Feb. 2020, at 09:12 am CET#8
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So with me Lapalingo has always paid out the next day.

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Julia1602

[solved] Lapalingo disappointment

21st Feb. 2020, at 10:34 am CET#9
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Hey upola. So was it with me normally always but what is going on now I find not nice and I'm apparently not the only one with such customer service problems / concerns.

Greetings

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Nickii45
Expert

[solved] Lapalingo disappointment

21st Feb. 2020, at 10:58 am CET#10
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Have me at Lapalingo also lock... all documents I sent were rejected.... Conclusion money again gambled account to made . Was too stupid for me..😖

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