Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: Lapalingo refuses payout (Page 3)

Topic created on 17th Nov. 2018 | Page: 3 of 4 | Answers: 34 | Views: 6,620
fros7byte
Rookie

Lapalingo refuses payout

20th Nov. 2018, at 12:21 am CET#21
0 Likes

Nobody has liked this post so far
"Lucky Streak" from Endorphina. I could not see what bet I was playing on. It was only possible to display a very confusing coin value. In this case it was "200" if I remember correctly. After this spin I reduced the coin value at bet to "40" = 4€ bet.

This post has been translated automatically

fros7byte
Rookie

Lapalingo refuses payout

20th Nov. 2018, at 12:39 am CET#22
0 Likes

Nobody has liked this post so far
CT24 says I can only hope for goodwill and should kindly contact Lapalingo with the Excel spreadsheet. Because I have already ensured with my one 20€ spin that the win can be canceled for me. Quote from yesterday in the stream to other viewers "one or a few spins on wrong bet are no problem".
That's all he can do for me. Was so clear. I know in his position he could "straighten out" this issue pretty quickly.

This post has been translated automatically

Latino
Experienced

Lapalingo refuses payout

20th Nov. 2018, at 12:55 am CET#23
0 Likes

Nobody has liked this post so far

Quote from yesterday in the stream to other viewers "one or a few spins on wrong bet are no problem"

I'm curious, at the moment it looks like it's obviously a problem.



Was so clear. I know that he could "straighten out" this matter pretty quickly in his position.

No he can not, because he has nothing to do with it. I would write in your place when you turn with the table to Lapalingo also this quote with it.

I cross both fingers for it...

This post has been translated automatically

fros7byte
Rookie

Lapalingo refuses payout

20th Nov. 2018, at 01:13 am CET#24
0 Likes

Nobody has liked this post so far
At least he had a response faster than the actual customer - in this case me. And that is already strange.
The table was sent. I really asked for the payment in the friendliest way possible.

If the win is still not paid out to me..., then I do not know what to say in anger. Over two years a lucrative player on the hook and now a win is canceled by the casino....WAY NOTHING. I do not know if you care so much about the image and why you have to scare away a loyal player in the worst way.

This post has been translated automatically

Azura
Rookie

Lapalingo refuses payout

20th Nov. 2018, at 10:11 am CET#25
0 Likes

Nobody has liked this post so far
The effort is in vain, you won't get a cent

This post has been translated automatically

Latino
Experienced

Lapalingo refuses payout

20th Nov. 2018, at 10:35 am CET#26
0 Likes

Nobody has liked this post so far

The effort is in vain, you won't get a cent.

Well, with such a sum I would make this effort - even with low chances of success.

Maybe sarah-at-lapalingo will comment again, since you are in the forum

This post has been translated automatically

upola
Legend

Lapalingo refuses payout

20th Nov. 2018, at 10:44 am CET#27
0 Likes

Nobody has liked this post so far
@fros7biyte

Send sarah-at-Lapalingo a PN.

This post has been translated automatically

fros7byte
Rookie

Lapalingo refuses payout

20th Nov. 2018, at 07:47 pm CET#28
0 Likes

Nobody has liked this post so far
thanks for the tip. i will try it and send sarah a pn.

This post has been translated automatically

fros7byte
Rookie

Lapalingo refuses payout

22nd Nov. 2018, at 07:55 pm CET#29
0 Likes

Nobody has liked this post so far
so...no one has responded. i have not received a reply from Lapalingo to any of my 3 e-mails. and also the colleague here in the forum has unfortunately not responded.

and that is for me the absolute worst. a win is canceled and then you are COMPLETELY ignored. i have really never seen anything like this. unbelievable and unbelievably unprofessional.

i can only say one more thing: i'm glad that i didn't hit anything big on the higher stakes afterwards. it would have been unimaginable if there had still been a zero behind the win. no reputable casino would have behaved like this and even though i have active proof that i behaved according to the rules, they ignore any attempt to contact me without batting an eye.

this is the nightmare of every player...you can't get your winnings. this has never happened to me before and i never even considered that something like this could happen at Lapalingo.
but not for nothing there are tens of pitfalls and conditions and maxbet and maxcashout Bonuses etc...

i will take this as a painful experience and stay away from this unserious casino forever, which i can and will only advise every player to do.

tomorrow i will have my account there blocked/deleted and demand the destruction of my documents.

you can only shake your head that some public person gets a 500% permanent bonus without maxbet with 1x wager for advertising purposes, which resembles a pure money printing machine and a normal player is canceled his won because he is supposed to have violated any bonus conditions with a misclick "MUCH".

thanks for your answers and try to help me.

have a nice evening

This post has been translated automatically

luka15
Visitor

Lapalingo refuses payout

22nd Nov. 2018, at 08:19 pm CET#30
0 Likes

Nobody has liked this post so far
3 weeks ago I won on the game Ark Mystery 400 euros, it was still missing 10 bonus that I had to convert, Then suddenly my account was at 0 .
When I called Live Support at Lapalingo

asked what happened, they simply said I had deleted the bonus and then became just snotty cheeky, why I would even ask in the chat because I know I have deleted the bonus, I've done nothing about it over 2 years customer at Lapa, and so you are treated well should the money elsewhere ...... scumbag

This post has been translated automatically

Hot Topics19th May. 2024 at 06:17 am CEST

Miscellaneous
0
World
0
Sports betting
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately