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DrückGlück: [solved] payout problem

Topic created on 27th Dec. 2021 | Page: 1 of 2 | Answers: 13 | Views: 2,879
Thuder

[solved] payout problem

27th Dec. 2021, at 03:35 pm CET#1
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Hello all,

i have the following problem.
I have made a withdrawal in the amount of 1290€ on 09.12.2021. This was also confirmed to me on 10.12.2021. So far, not a cent has been received.
With the support you can start nothing.
On inquiry the support confirmed me that the money was transferred on 10.12.2021.
After the 7 working days (maximum duration of the disbursement) I have again to the support Gewand (21.12.2021) and also there again the same, disbursement on 10.12.2021. on it they wanted a bank statement of me, which I have also transmitted, there is no entrance.
Now is meanwhile the 27.12.2021 and I still have no money in my account.
Can you help me? It is to the mice milking.

Greetings
Olaf

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R3hab
Expert

[solved] payout problem

27th Dec. 2021, at 03:41 pm CET#2
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Maybe someone from the gj team can help you

But think already that they pay it off

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denyo123
Experienced

[solved] payout problem

27th Dec. 2021, at 07:11 pm CET#3
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Which casino are we talking about?

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Thuder

[solved] payout problem

27th Dec. 2021, at 07:34 pm CET#4
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denyo123 wrote on 12/27/2021 at 7:11 pm: Which casino is it?

DrückGlück

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xaan2012
Amateur

[solved] payout problem

28th Dec. 2021, at 09:00 am CET#5
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it's amazing that so much time is spent on such sums.

i had something like that already several times on request to see evidence of when and how withdrawals from the casino were made, there was never an answer....

drückGlück I would not play anyway apart from that.

cross your fingers^^

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Matara
Rookie

[solved] payout problem

28th Dec. 2021, at 09:26 am CET#6
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Drückglück has filed for bankruptcy as far as I know

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Thuder

[solved] payout problem

28th Dec. 2021, at 11:14 am CET#7
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Matara wrote on 28.12.2021 at 09:26: Drückglück has filed for bankruptcy, as far as I know

I hope you mean "only" the drueckglueck.com/de
This is in liquidation, this page is also no longer accessible.

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Thuder

[solved] payout problem

29th Dec. 2021, at 04:11 pm CET#8
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Even today no money received.
I have now asked for a remittance slip on their part. This I will certainly not get.

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Katharina2
Top Member

[solved] payout problem

29th Dec. 2021, at 07:33 pm CET#9
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Has DrückGlück dutifully applied the German rules? *malneugierigbin*

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Thuder

[solved] payout problem

29th Dec. 2021, at 08:21 pm CET#10
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May I ask how you mean that?

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