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DrückGlück: Payout does not work

Topic created on 10th Dec. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,621
Morschi

Payout does not work

10th Dec. 2021, at 07:58 pm CET#1
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Nobody has liked this post so far
Hello dear users/admins,

I have a request that I need to clarify as soon as possible. I have also deposited the online casino site Drueckglueck.de last week real money. I have been playing through this gig for a long time. Played a bit and because I did not like the new rules with 1euro bet and the pauses while playing, I decided to withdraw my remaining amount again
I tried 2 times, but my money was always booked back to the player account
The third time, they demanded a Verification, although I have long since registered on the site, as I have often had to pay out higher amounts. Now we come to the real problem. After I sent the verification again, I got no response despite the site's assurance that it would be done within hours. Then I wrote a complaint in the Live Chat, to which I also received no answer, although the waiting time of less than one hour was there. I wrote a mail in the live chat every day, yet no answer. Now I decided to write an email to the support. There I got an automatic reply back

Please note that Titanium Brace Marketing ltd. has gone into liquidation, and therefore has not only taken their German website DrueckGlueck.com/de offline, but also discontinued the customer support for this German website.

So what should I do now?
I want my money back.
Please HELP me, it's about some more money.

Thanks in advance.

This post has been translated automatically

upola
Legend

Payout does not work

10th Dec. 2021, at 10:12 pm CET#2
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Nobody has liked this post so far
Maybe it is because you have to convert the Deposit once.

This post has been translated automatically

Tonkabohne
Top Member

Payout does not work

10th Dec. 2021, at 10:31 pm CET#3
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Oh man ...

write what you have deposited and what you have converted ?

If I Deposit 10 € and notice at 9 € that the games only go to 1 € and have 5 sec pause us wants to pay out 9 € ?

THAT DOES NOT WORK !!!

No matter if you are verified

This post has been translated automatically

denskie

Payout does not work

24th Dec. 2021, at 11:45 am CET#4
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Nobody has liked this post so far
Morschi wrote on 10.12.2021 at 19:58: Hello dear users/admins,

I have a request that I need to clarify as soon as possible. I have also the online casino site Drueckglueck.de last week real money deposited. I have been playing through this gig for a long time. Played a bit and because I did not like the new rules with 1euro bet and the pauses while playing, I decided to withdraw my remaining amount again
I tried 2 times, but my money was always booked back to the player account
The third time, they demanded a Verification, although I have long since registered on the site, as I have often had to pay out higher amounts. Now we come to the real problem. After I sent the verification again, I got no response despite the site's assurance that it would be done within hours. Then I wrote a complaint in the Live Chat, to which I also received no answer, although the waiting time of less than one hour was there. I wrote a mail in the live chat every day, yet no answer. Now I decided to write an email to the support. There I got an automatic reply back

Please note that Titanium Brace Marketing ltd. has gone into liquidation, and therefore has not only taken their German website DrueckGlueck.com/de offline, but also discontinued the customer support for this German website.

So what should I do now?
I want my money back.
Please HELP me, it's about some more money.

Thanks in advance.

Hi, have you received your money by now? I am facing exactly the same problem.

This post has been translated automatically

SabinaKr

Payout does not work

24th Dec. 2021, at 01:40 pm CET#5
0 Likes

Nobody has liked this post so far
But the sing but now only gone further with druckglück.de ?

This post has been translated automatically

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