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dbosses: [solved] Money is held back

Topic created on 02nd May. 2022 | Page: 1 of 2 | Answers: 11 | Views: 2,486
Janine2204

[solved] Money is held back

2nd May. 2022, at 08:59 am CEST#1
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I have won a fat win at dbosses have a beautiful 7200 euro picture on 7 cents get me these free spins bought for 39 euros now all of a sudden they want to tell me that I probably do not get the coal because I was in the bonus and have bought the free spins, at any other casino is displayed whether you can buy or not to the I can only pay out 5000 thousand because you can pay out by the bonus only a maximum of 5 k ^^
I hope I still get my money

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DieWunderharke5000
Top Member

[solved] Money is held back

2nd May. 2022, at 10:05 am CEST#2
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Liked this post: Anonym, Avatar von Janine2204 Janine2204
Unfortunately, you will not be successful, I'm sorry to say. It is clearly described in the conditions.

2.9. the stake size on any game with a "bonus buy" or "feature buy" option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at €1 stake, the bonus buy is 80x (€80) so the bet size for this round would be €80.




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gamble1
Legend

[solved] Money is held back

2nd May. 2022, at 10:29 am CEST#3
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Janine2204 wrote on 02.05.2022 at 08:59: I have won at dbosses a fat win have a beautiful 7200 euro picture on 7 cents get me these free spins bought for 39 euros now all of a sudden they want to tell me that I probably do not get the coal because I was in the bonus and have bought the free spins, at any other casino is displayed whether you can buy or not to the I can only pay out 5000 thousand because you can pay out by the bonus only a maximum of 5 k ^^
I hope I still get my money

Yes that is unfortunately an experience that some have already made here earlier have the casinos even mostly not in the conditions had and only later included because it was considered logical

Unfortunately Gammix is also rather less known for their accommodating nature so I think as sorry as I am the money is gone and your Deposit you should have again

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upola
Legend

[solved] Money is held back

2nd May. 2022, at 12:10 pm CEST#4
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Can not you even read in bonus conditions, that's not so hard.
And if you do not know English, there are translation programs

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R3hab
Expert

[solved] Money is held back

2nd May. 2022, at 12:42 pm CEST#5
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awesome win too bad that it is not paid out, but the agbs or the bonus agbs times just to check is a must in this day and age
with such a win that hurts of course right
there is nothing you can do.

casinos also prohibit slots with Bonus money and there you will also not warned in every casino
reads here also much...the casinos are not better only worse

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MisterL
Expert

[solved] Money is held back

2nd May. 2022, at 12:50 pm CEST#6
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and is still counted towards your RTP

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Falko
Icon

[solved] Money is held back

2nd May. 2022, at 01:18 pm CEST#7
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Janine2204 wrote on 02.05.2022 at 08:59: I have won at dbosses a fat win have a beautiful 7200 euro picture on 7 cents get me these free spins bought for 39 euros now all of a sudden they want to tell me that I probably do not get the coal because I was in the bonus and have bought the free spins, at any other casino is displayed whether you can buy or not to the I can only pay out 5000 thousand because you can pay out by the bonus only a maximum of 5 k ^^
I hope I still get my money

Your today uploaded pictures are the wins from there ? That would be a real pity if these wins were all for the cat.

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upola
Legend

[solved] Money is held back

2nd May. 2022, at 01:22 pm CEST#8
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MisterL wrote on 02.05.2022 at 12:50: and will still count towards your RTP

I think that's the least of their problems right now.

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Janine2204

[solved] Money is held back

2nd May. 2022, at 05:21 pm CEST#9
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upola wrote on 02.05.2022 at 13:22
I think that is their least problem at the moment

What do you mean ?

Edit by Caro: Post visually adjusted

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Svenr
Amateur

[solved] Money is held back

2nd May. 2022, at 05:27 pm CEST#10
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If you see the winning pictures it was yes 10 k that hurts times so right pity if it is so that it does not pay out I personally play generally without bonus because you get such problems rather less

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