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BingBong Casino: [solved] Bingbong payout

Topic created on 13th Sep. 2022 | Page: 1 of 2 | Answers: 11 | Views: 9,867
Psychedelic
Experienced

[solved] Bingbong payout

13th Sep. 2022, at 12:04 am CEST#1
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Hello everyone maybe someone can help me just the third payment is pending It is about 200 euros that is outstanding since yesterday and have written to the customer support he said the payment was already approved but the bank has not yet taken over
The question is does this sound like an excuse or can something like this happen?

Thanks for answering

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Falko
Icon

[solved] Bingbong payout

13th Sep. 2022, at 12:36 am CEST#2
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Mariera wrote on 13.09.2022 at 00:04: Hello dear maybe someone can help me just the third payment is pending It's about 200 euros that is outstanding since yesterday and have written to the customer support he said the payment has already been approved but the bank has not taken over yet
The question is does this sound like an excuse or can something like this happen?

Thanks for answering

After the withdrawal confirmation from the casino until this win was with me on the bank account on it, that took me sometimes up to 4 days. Also stands in the withdrawal methods everywhere, that such a transfer can take up to 5 days.

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Psychedelic
Experienced

[solved] Bingbong payout

13th Sep. 2022, at 12:42 am CEST#3
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The cool thing is that is supposedly through neither have I received an email nor confirmation that is pending the one from support said the would be through but is pending because the bank has not taken over the

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Falko
Icon

[solved] Bingbong payout

13th Sep. 2022, at 12:47 am CEST#4
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Mariera wrote on 13.09.2022 at 00:42 clock: The cool thing is that is supposedly through neither have I received an email nor confirmation the stands on pending the support said that would be through but stands on pending because the bank has not taken over the

If the casino still says >pending< on your requested withdrawal, then they have not yet processed this withdrawal. There the support writes nonsense. They have not yet sent your win.

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DerLorax
Experienced

[solved] Bingbong payout

13th Sep. 2022, at 09:24 am CEST#5
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Good morning,
hope you get your win quickly. I have been waiting for 2 payouts through SlotMagie for 2 weeks now. Withdrawals were requested via credit card on 26th + 29th of August and shown as successful on the same day.
1. Contact after a few days: please send us bank statements of all your deposits. Since I just received the fresh statement from 01.09. about all transactions in August, no problem.
Solution: none, please wait until the end of next week, maybe it hangs at the bank.
2. Contact end of last week:
No solution, please send us account statements from 27.08.-12.09. Today then requested statements over this period. As soon as they are there, we'll continue.
I am curious 🥳

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Psychedelic
Experienced

[solved] Bingbong payout

13th Sep. 2022, at 10:08 am CEST#6
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Unfortunately my payout is now still pending I had no problem the first 2 payouts customer service must have screwed me over

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Psychedelic
Experienced

[solved] Bingbong payout

13th Sep. 2022, at 10:39 am CEST#7
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I close the thread have asked caro for help

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Psychedelic
Experienced

[solved] Bingbong payout

13th Sep. 2022, at 11:48 am CEST#2
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DerLorax wrote on 09/13/2022 at 09:24: Good morning,
hope you get your win quickly. I have been waiting for 2 payouts through slot magic for 2 weeks now. Payouts were requested via credit card on 08/26 + 08/29 and showed as successful the same day.
1. Contact after a few days: please send us bank statements of all your deposits. Since I just received the fresh statement from 01.09. about all transactions in August, no problem.
Solution: none, please wait until the end of next week, maybe it hangs at the bank.
2. Contact end of last week:
No solution, please send us account statements from 27.08.-12.09. Today then requested statements over this period. As soon as they are there, we'll continue.
I am curious 🥳

my case has been cleared money is on the way hope with you it will also end well

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hustlehoff
Expert

[solved] Bingbong payout

13th Sep. 2022, at 12:56 pm CEST#3
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DerLorax wrote on 09/13/2022 at 09:24: Good morning,
hope you get your win quickly. I have been waiting for 2 payouts through slot magic for 2 weeks now. Payouts were requested via credit card on 08/26 + 08/29 and showed as successful the same day.
1. Contact after a few days: please send us bank statements of all your deposits. Since I just received the fresh statement from 01.09. about all transactions in August, no problem.
Solution: none, please wait until the end of next week, maybe it hangs at the bank.
2. Contact end of last week:
No solution, please send us account statements from 27.08.-12.09. Today then requested statements over this period. As soon as they are there, we'll continue.
I am curious 🥳

Awesome with me 800€ were there within a few hours after withdrawal. But only use MuchBetter everywhere. Sent Muchbetter bank statement, electricity bill, ID front & back.

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DerLorax
Experienced

[solved] Bingbong payout

14th Sep. 2022, at 12:49 pm CEST#4
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Liked this post: Avatar von StarGames_Official StarGames_Official

hustlehoff wrote on 09/13/2022 at 12:56 PM

Awesome with me 800€ were there within a few hours after withdrawal. But only use MuchBetter everywhere now. Sent Muchbetter bank statement, electricity bill, ID front & back.

Am curious if the 200 euros are still found. In the meantime I had StarGames withdrawals on KK, which were there as usual 2 days later.

I have never had such a problem.
@Mariera: Glad that your case could be settled ☺️

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