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Online Casinos in general: STARGAMES, enough is enough - is this already fraud?

Topic created on 23rd Sep. 2023 | Page: 1 of 1 | Answers: 3 | Views: 943
Bremer62
For 6 weeks I have been waiting in vain for the repayment in the amount of 600.00 euros.

At the beginning of August, my wife had deposited 200 Euros at StarGames, since this was not booked on the player account, a second
second and third Deposit of 200 Euro each. Unfortunately, these were also not booked on the player account. From PayPal came the
Confirmation that these were debited and forwarded to StarGames.

When calling StarGames, it was claimed that there were no deposits, we should contact paypal.

Paypal confirmed the payments to StarGames, including the account statements, which clearly showed that the money was paid to StarGames
Money was paid to StarGames.

Repeated calls to stargames with 3 times sending the account statements from paypal, it was stated in the conversation,
that the money was not transferred to my wife's account, but to my account, which had reached the deposit limit at that time
Deposit limit had been reached, because the deposit was made from the same paypal account.

We were put off that the refund could take 14 days after a thorough check.

Unfortunately, nothing happened. More phone calls and emails followed. Until today neither a repayment nor a booking took place
took place.

In the last written statement on the part of StarGames, it was even claimed that the money was booked, but this is not true
and that they had exceeded the legal deposit limit by 60%.

Now the only thing left for me to do is to go to a lawyer.

I would be happy about your comments.

This post has been translated automatically

Andre
Top Member
Moin Moin,

an employee of StarGames is active here in the forum, you can send him proactively already once your data with StarGames by PN and refer to this Thread. You can find his profile here.

Hopefully you will find a way together, good luck.

This post has been translated automatically

gamble1
Legend
Oh dear the same PayPal account can come only to problems because no matter whether one looks at the AGB's or the state contract with both the sentence is "It may be used only means of payment on the own name"

Your money or the money from your wife you get back already StarGames rips you off certainly not but with a lawyer to threaten although you have probably triggered the problem in front of the PC is already hard

This post has been translated automatically

StarGames_Official
Experienced
We have contacted Bremer62 via Communicator to view and solve the case. As soon as he gets in touch and we could solve the case, we will report here again.

This post has been translated automatically

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