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Online Casinos in general: RollXO crypto verification

Topic created on 02nd May. 2025 | Page: 1 of 2 | Answers: 19 | Views: 510
WithoutWings
Expert

RollXO crypto verification

2nd May. 2025, at 02:05 pm CEST#1
1 Like

Liked this post: Avatar von JJepsa96 JJepsa96
If you also like to play at the Dama shops, be careful with RollXO they also belong to Dama but delay payouts. Currently they have canceled my Bonuses and want me to prove all ! Really all crypto deposits.

I have really deposited over months from many different partly anonymous wallets, that's impossible...but they insist on it.

Very strange, especially as I have never had to verify a crypto wallet anywhere.

Better to use a different Dama wallet...

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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 12:40 pm CEST#2
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Now my account has been blocked 1700 euros away... Without reason ...

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frapi07
Elite

RollXO crypto verification

3rd May. 2025, at 01:05 pm CEST#3
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WithoutWings wrote on 03.05.2025 at 12:40: Now my account has been blocked 1700 Euro away... No reason ...

What does the support say about the block?

That they won't let you cash out and then block your account is tough.

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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 01:09 pm CEST#4
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First they said the bonus had an upper limit and the winning amount was corrected, but it was not and there was no limit is also clearly stated in the e-mail.

Then I was asked to provide proof of all crypto payments, which I did...

Then my account was blocked and the win was confiscated because I was supposed to have turned over 5 euros at once, which I 100% did not do.

They don't want to tell me anything about it. Administration has decided so they say.

This is clearly fraud, nothing else!

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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 01:11 pm CEST#5
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High Roller Bonus
Is there something special - a High Roller bonus that you shouldn't miss out on! With the Bonus Code HIGH150 you can get 150% up to €5,000 on one of your depositors of €100 or more. The bonus only needs to be wagered 35x and has no winnings cap!
Schedule: April 30th (00:00 UTC) - May 1st (23:59 UTC)
Bonus code: HIGH150
Minimum Deposit: 100€
The wagering requirement is 35x

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DieWunderharke5000
Expert

RollXO crypto verification

3rd May. 2025, at 01:18 pm CEST#6
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Casinomeister has a very good relationship with Dama. You could try your luck there and use their PAB service. I have already recommended this to others here and they were successful. No guarantee, of course, but I have seen many cases with Dama Casinos that were resolved in the end.


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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 01:20 pm CEST#7
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Your account has been closed in accordance with the administrative decision. Unfortunately, the decision is final and your account cannot be reopened.
And where is my money?

Felly - 25m ago
We have to inform you that the bonus you played with has reached the maximum winnings amount. According to our Bonus terms and conditions, your balance has been adjusted due to the maximum win amount. Please order a total amount for withdrawal as any further wins made from this amount will be counted as wins from the bonus and will be voided.

12:49
It says in big letters that there was NO winnings restriction on the bonus
This is exactly the bonus they sent me and I took it

Okay, please let me check this information.


Yes, please, it says exactly that there is no upper profit limit in the e-mail

Felly - 19m ago
There is no maximum win amount for this bonus. Please keep in mind that the maximum allowed bet with active bonus is 5 EUR or equivalent in other currencies (you can check all conditions in the Bonus Terms and Conditions).

Yes, and where is my money if there is no upper win limit? The game history shows that there was no bid over 5 euros
The maximum bet I placed was less than 5 euros, which is also evident I have not violated any bonus terms and conditions

Felly - 11m ago
Okay, please let me check this information

You didn't break the Max Bet Rule, but there is a max win for the bonus.

It does say there is no maximum win
And what is the maximum win supposed to be?

Kicked out of the chat ...

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frapi07
Elite

RollXO crypto verification

3rd May. 2025, at 01:28 pm CEST#8
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WithoutWings wrote on 03.05.2025 at 13:09: First they said the bonus had an upper limit and the winning amount was corrected, but it was not and there was no limit is also clearly stated in the e-mail.

Then I should prove all crypto payments, done done...

Then my account was blocked and the win was confiscated because I was supposed to have turned over 5 euros at once, which I 100% did not do.

They don't want to tell me anything about it. Administration has decided so they say.

This is clearly fraud, nothing else!

Can't you ask them when and where you are supposed to have made this €5/spin?

Anyway, I found a case on Reddit where they also canceled a win due to a bonus violation. Unfortunately, the guy here really violated the terms and conditions (see picture), albeit unknowingly, but that doesn't change the fact.

frapi07


If they don't want to communicate with you any further, I would contact Guru. They don't answer directly, but Guru has contact with the managers or representatives. They have to prove everything to them, so I would try there

Edit: I saw the history. Yes then they should cap your win to the maximum and have it paid out. But the guy admitted that you never spun over €5. Turn on Guru, it's better

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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 01:35 pm CEST#9
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I have to do Guru via VPN, I've been taking daily Bonuses with them forever. I spin a maximum of 4 euros no excluded games. I know 100% that it can't be and they don't seem to want to prove anything so far.

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frapi07
Elite

RollXO crypto verification

3rd May. 2025, at 01:41 pm CEST#10
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WithoutWings wrote on 03.05.2025 at 13:35: Guru I have to do it via VPN, I've been taking daily Bonuses with them forever. I spin a maximum of 4 euros no excluded games. I know 100% that it can't be and they don't seem to want to prove anything to me so far.

Exactly, but it's nothing difficult. I checked Guru earlier to see if they'd reply. They don't, but as I mentioned, they are in contact with them. But Guru is also no guarantee that they will pay out. But at least you can try.

No, he also wrote in the chat that it's not because of the €5/spin, but because you supposedly won more than allowed. Even if that were the case, a casino would usually cancel the excess and pay out the maximum win amount.

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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 01:42 pm CEST#11
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frapi07 wrote on 03.05.2025 at 13:41:

Yes exactly, but it's nothing difficult. I checked Guru earlier to see if they responded. They don't, but as mentioned, they are in contact with them. But Guru is also no guarantee that they will pay out. But at least you can try.

No, he also wrote in the chat that it's not because of the €5/spin, but because you supposedly won more than allowed. Even if that were the case, a casino would usually cancel the excess and pay out the maximum win amount.

Exactly and they didn't do that for me, they just don't want to pay out - that's all and that's fraud

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fros7byte
Rookie

RollXO crypto verification

3rd May. 2025, at 02:40 pm CEST#12
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WithoutWings wrote on 03.05.2025 at 13:20: Your account has been closed in accordance with the administrative decision. Unfortunately, the decision is final and your account cannot be reopened.
And where is my money ?

Felly - 25m ago
We have to inform you that the bonus you played with has reached the maximum winnings amount. According to our Bonus terms and conditions, your balance has been adjusted due to the maximum win amount. Please order a total amount for withdrawal as any further wins made from this amount will be counted as wins from the bonus and will be voided.

12:49
It says in big letters that there was NO winnings restriction on the bonus
This is exactly the bonus they sent me and I took it

Okay, please let me check this information.


Yes, please, it says exactly that there is no upper profit limit in the e-mail

Felly - 19m ago
There is no maximum win amount for this bonus. Please keep in mind that the maximum allowed bet with active bonus is 5 EUR or equivalent in other currencies (you can check all conditions in the Bonus Terms and Conditions).

Yes, and where is my money if there is no upper win limit? The game history shows that there was no bid over 5 euros
The maximum bet I placed was less than 5 euros, which is also evident I have not violated any bonus terms and conditions

Felly - 11m ago
Okay, please let me check this information

You didn't break the Max Bet Rule, but there is a max win for the bonus.

It does say there is no maximum win
And what is the maximum win supposed to be?

Kicked out of the chat ...

that's really sick man. they basically confirm that you haven't done anything wrong and then shit you out of the chat^^ give them hell wherever you can and i hope you get the money

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WithoutWings
Expert

RollXO crypto verification

3rd May. 2025, at 03:57 pm CEST#13
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DieWunderharke5000 wrote on 03.05.2025 at 13:18: Casinomeister has a very good connection to Dama. You could try your luck there and use their PAB service. I've already recommended it to others here and they were successful. No guarantee of course, but I have seen many cases with Dama Casinos that were resolved in the end.



I have submitted this there thanks

If you look at the 1 star ratings on Trustpilot, it seems to have a system for collecting money

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frapi07
Elite

RollXO crypto verification

3rd May. 2025, at 04:52 pm CEST#14
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WithoutWings wrote on 03.05.2025 at 13:42:

Exactly and they didn't for me they just don't want to pay out that's all and that's fraud

Yes, you can't call it anything else. Try it at different contact points, maybe you'll be successful.

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XXLEONIDASXX
Top Member

RollXO crypto verification

3rd May. 2025, at 06:22 pm CEST#15
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CRIMINALS!!! They know very well that as a German you can't do anything about it because it's illegal for you...they will pay nothing.
Better only play on the big sites stake, winz etc..

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