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Online Casinos in general: Problems with Lapalingo

Topic created on 07th Sep. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,796
needle34
Expert
Good morning, I have problems with the withdrawal at Lapalingo. I am there now over 1 year member and never had problems with Lapalingo.Now my payment was canceled and I should but please upload more documents, this I have done. Unfortunately, the status is pending there - it happens nothing. Furthermore, I should now convert my Deposit once completely? What is that please? This was not the case in the past! I have never received a terms and conditions update via email. I do not know what I should do now? They do not really react. I find it all very strange, do they want to lose their customers?

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Christian1337
Experienced

needle34 wrote on 07/09/2019 at 09:57: Good morning, I have problems with the payout at Lapalingo. I am there now over 1 year member and never had problems with Lapalingo.Now my payment was canceled and I should but please upload more documents, this I have done. Unfortunately, the status is pending there - it happens nothing. Furthermore, I should now convert my Deposit once completely? What is that please? This was not the case in the past! I have never received a terms and conditions update via email. I do not know what I should do now? They do not really react. I find it all very strange, do they want to lose their customers?

So that you have to convert his deposit at least 1x is actually standard at every casino to prevent money laundering.


I do not know how high your withdrawal yield is, but it may well be that they want to stall you, so that you still verzocken everything:) But you can be sure that you will get paid if you wait

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needle34
Expert
Nothing happens with the documents. Thank you. No, it was never like that before! No idea why the so rumstressen, was actually my favorite casino, never had problems.

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IneedMoney98
Experienced
I wrote an email in May
Got an answer a week ago. Ridiculous Fun Casino what there is

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Anonym
Really awesome to see how the casino seems to have evolved. I was absolutely satisfied there for years and there were never any problems. Then the theater started with the request to send more documents (Source of Wealth etc.). Can be read here in the forum. After I gave in - also due to persuasion here in the forum - and sent the documents, I never wanted to Deposit there again. I did it one day later and really tore the place apart. At least in the days that followed

And then I just didn't deposit there anymore. This was followed by a mail correspondence with a lady with the initials M.W. (I don't want to give her name). I have never experienced anything so penetrating in my entire life. I made it clear right from the start that I would not send any further documents, because they have everything from me. She then wanted proof of PayPal, which I had not deposited with for light years and did not plan to. She absolutely did not understand that I was no longer sending anything in and sent one request after another. Even after she told me I had 10 days to submit my documents or they would have to close my account. In the first mail after that, I had told her that they would like to do this immediately. And even after that, daily reminders followed that otherwise they would have to close my account.

I then told her at some point quite clearly what I was missing. Then was the end. Can not explain the handling of regular players so. A logical explanation for me would be that maybe they got one on the lid due to misconduct and now want to secure themselves double and triple - at the expense of loyal customers.

Wish you luck that you get your payout. However, I would also set a deposit limit of 1 euro directly afterwards and not remove it. There are certainly better or equivalent providers.

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