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Online Casinos in general: Platincasino Refund / Chargeback Help Platincasino

Topic created on 04th Feb. 2025 | Page: 1 of 1 | Answers: 12 | Views: 746
NieWieder2709
Visitor
Hello everyone,
after days of reading along, I have now also decided to create an account for my request.

Before there's any more gossip and discussion:
I know this topic has been discussed often enough. However, due to the amount of posts and the thousands of replies, the (possibly) existing solutions are so hidden that I still haven't found them after hours.

My concern:
I gambled away a large five-figure sum at Platincasino in 2024. I am aware that I have a small problem with gambling. That's why I'm now working on a solution.
This financial loss hasn't done me any great harm, even though it's a lot of money. Thank God I earn a little more than average in my job, so I've never had to dip into my savings or anything like that.

However, I am now so frustrated because point a: I have never won anything & point b: I found out (after looking to see if Platin is a scam) that they operate without a license.

Now to my case:
Online help from lawyers = false positives (all refuse, various excuses like ''They are in bankruptcy proceedings'' etc)

To what extent is it possible to have payments canceled with ING (payment by credit card) & Klarna (also credit card)?
Are there other options than a chargeback?

If I need a lawyer, does anyone know someone with experience in this area?


Please no discussions, maybe this will be a short and concise post in which you can clarify everything important with counter questions.


Thank you for your contributions!

Edit by Julian: Changed capitalization in the title

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frapi07
Elite
NieWieder2709 wrote on 04.02.2025 at 13:57: Hello everyone,
after days of reading along, I have now also decided to create an account regarding my request.

Before there's more gossip and discussion here:
I know this topic has been discussed often enough. However, due to the amount of posts and the thousands of replies, the (possibly) existing solutions are so hidden that I still haven't found them after hours.

My concern:
I gambled away a large five-figure sum at Platincasino in 2024. I am aware that I have a small problem with gambling. That's why I'm now working on a solution.
This financial loss hasn't done me any great harm, even though it's a lot of money. Thank God I earn a little more than average in my job, so I've never had to dip into my savings or anything like that.

However, I am now so frustrated because point a: I have never won anything & point b: I found out (after looking to see if Platin is a scam) that they operate without a license.

Now to my case:
Online help from lawyers = false positives (all refuse, various excuses like ''They are in bankruptcy proceedings'' etc)

To what extent is it possible to have payments canceled with ING (payment by credit card) & Klarna (also credit card)?
Are there other options than a chargeback?

If I need a lawyer, does anyone know someone with experience in this area?


Please no discussions, maybe this will be a short and concise post in which you can clarify everything important with counter questions.


Thank you for your contributions!

short answer: You can forget about chargebacks, cancelations, etc. It does not work.

It doesn't work with the lawyers at the moment, as Platin has a Curacao license. Even if it were one with an MGA license (Malta), Bill No 55 would come into force here (Malta protects online casinos): "With the new law, online gambling companies licensed by the Malta Gaming Authority can simply ignore foreign court rulings and are therefore not obliged to cover customer losses."

Curacao has no such thing, but it's largely ignored there too, although it might change in the future. You could sue them and get a title, but I doubt you'll get any money in the near future.

That's pretty much all I can tell you from my 4 years of experience here on the forum. Of course there are some who think they got money back by simply sending an email, but there's zero way to verify that and I wouldn't really put much credence in it.

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Comingsoon19
Experienced
I also think that chargeback is not possible as you deposited in 2024. That will also be the problem. Chargeback via the payment Provider is not possible in my opinion. As frapi07 already said, you can get a title. But even then I don't see much chance of success that your money will be paid back.

I think you can unfortunately write off the money.


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moralischverwerflich
Expert
Zero point zero chance..
Curacao license, gambled away last year.... No lawyer will go for it.

Just write it off, it'll give you less of a headache.

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mtorero
Amateur
You could book a ticket to Curacao, go to Platincasino or Laitform B.V. and demand your money back under threat of violence. Unfortunately, I don't see any other options for you.
By the way, be glad that you didn't win anything, otherwise the public prosecutor's office could be breathing down your neck and demanding compensation.

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frapi07
Elite

mtorero wrote on 04.02.2025 at 17:08: You could book a ticket to Curacao, go to Platincasino or Laitform B.V. there and demand your money back under threat of violence. Unfortunately, I don't see any other options for you.
By the way, be glad that you didn't win anything, otherwise the public prosecutor's office could be breathing down your neck and demanding compensation.

I would strongly advise against this^^ I've heard that they're not really nice guys in the casino industry. It would therefore be unwise to threaten them with violence. I know you weren't serious, but there are some people who would really try it out if you don't write anything more about it xD Anyone who does something like that returns to Germany with 100% broken bones

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XXLEONIDASXX
Top Member
Just don't go there and threaten violence! The gambling mafia has enormous influence there ...Contract murders etc. are committed by them!

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Comingsoon19
Experienced
Hopefully nobody will be so "stupid" as to really consider it.

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DieWunderharke5000
Expert
Even though Curacao is well worth a trip regardless of the casino theme, you won't find anyone from Platin there anyway, apart from a letterbox.

But I'll join the others and say your money is gone. And at the end of the day, you gambled it away yourself.

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frapi07
Elite
DieWunderharke5000 wrote on 04.02.2025 at 23:00: Even if Curacao is definitely worth a trip regardless of the casino theme, you won't find anyone from Platin there anyway, apart from a mailbox.

But I'll join the others and say your money is gone. And in the end, you gambled it away yourself.

He gambled it away himself, I'm sure he knows that, but his question is not unjustified, as in the past some people have managed to get back partial losses. So it's understandable that he wants to take advantage of this opportunity.

It is often not easy for the uneducated to recognize how high/low the chances are. You can find many successful cases on the Internet using a search engine and you can also find videos/reels on the subject in various media. However, these are either outdated or simply too superficial to be of much use.

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Falko
Icon
The whole thing could possibly end up being much more expensive for him than the five-figure sum he would have liked to get back. He wrote that he gambled it away there in 2024 and the German Gambling Act now names this as a criminal offense. If the authorities got wind of this, they would ask him to pay again for tax evasion and he would also have a criminal record. So it's better to write it off before things get even worse for him.

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frapi07
Elite

Falko wrote on 04.02.2025 at 23:52: The whole thing could possibly become much more expensive for him than the five-figure sum he would have liked to get back. He wrote that he gambled it away there in 2024 and the German Gambling Act now names this as a criminal offense. If the authorities got wind of this, they would ask him to pay again for tax evasion and he would also have a criminal record. It's better to write it off before it gets even worse for him.

So far, no player has had to pay back taxes, so don't exaggerate, as you might scare the TE a little.

The worst thing so far has been a fine ( ≠ paying tax arrears) and/or if that didn't work, then the confiscation of compensation, and only if you have paid out something.

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upola
Legend

frapi07 wrote on 04.02.2025 at 23:56:

So far no player has had to pay back taxes, so don't exaggerate as you might scare the TE a bit too.

The worst thing so far has been a fine ( ≠ paying back taxes) and/or if that didn't work out then the confiscation of compensation and only if you have paid out something.

Well, Falko isn't the only one exaggerating here.

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