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Online Casinos in general: Bank causes stress due to MiFinity payment

Topic created on 06th Dec. 2023 | Page: 1 of 1 | Answers: 12 | Views: 1,599
belfort
Rookie
Hello,

i deposited a sum into my Minifinty account with my bank, Solaris Bank, via SOFORT (Klarna).

Now I received an email from the bank saying that they want information from me such as "What did you open the account for?" "What is your occupation?" etc. and they are asking for proof of salary and proof of address.

So far so good aaaber
"Please explain the purpose of the transfer of funds to Mifinity Malta Ltd"

And at the same time I received an email from Mifinity that payment xy could not be collected - I assume the bank has put the payment on hold until they have the data?


What is the best reason I could give without them making further enquiries?


Have you had similar problems? I can understand depositing directly at the online casino, but topping up credit at Mifinity? (Yes, of course I deposited at the online casino, but theoretically they can only assume/not know that)

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gamble1
Legend
I would simply say, and this is just my personal opinion and not a binding legal assessment, that you either have a prepaid credit card and this is linked to this e-wallet or you save your money there

Why and why is strictly speaking none of their business because it is not forbidden to have a prepaid credit card and there are also many people who do not want a real one because there are risks involved, on the one hand the Debt and on the other hand every real credit card is also in the Schufa

As far as I know, it is also not forbidden to use Skrill MuchBetter Mifinity Jeton and Co as a savings account

I would explain in a very friendly and factual way

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evopower140
Expert
Yes, I would do the same for online shopping because it is safe and no risk. How do they want to prove that with PayPal nobody asks what you are doing?

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genrix
Top Member
Deposit for an e-wallet to pay online, done

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Begbie
Elite
I really wonder if some people here think the bank guys are totally stupid. You can find out that Mifinity, Skrill, Neteller, Jeton etc. are only intended for depositing money in casinos on Google page 1.
These sneaky questions from the bank only serve to classify whether you as a customer are a liar or not.
I would cancel my account and go somewhere else. Where they don't react so bitchy.

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Max_Bet
Expert
I already had this problem in 2017, when my savings bank simply blocked deposits to Neteller. I went there and told them that I just use the Neteller MasterCard for online purchases, that's it. I made my point a bit more emphatically. Why have a guilty conscience? It was never an issue again. However, since this experience, I no longer use my account in connection with any casino. Neither at German Online Casinos nor anywhere else.

In this context, the lady also explained to me at the time that the more often you pay for your purchases online with Klarna etc., the lower your Schufa score. Even if you always pay on time without sending faxes, this can lower your score...

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Tonkabohne
Top Member

Begbie wrote on 06.12.2023 at 15:41: I really wonder if some people here think the bank guys are totally stupid. The fact that Mifinity, Skrill, Neteller, Jeton etc. are only intended for depositing in casinos can be found on Google page 1.
These sneaky questions from the bank only serve to classify whether you as a customer are a liar or not.
I would cancel my account and go somewhere else. Where they don't react so bitchy.

That's nonsense! On the start page of Mifinity you can read that you can also send money to friends !!!


So if you have any questions, just say that it's for friends!

And the bank doesn't care who my friends are.

I have lots of friends
Can also look up the bank

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Tonkabohne
Top Member

belfort wrote on 06.12.2023 at 00:22: Hello,



What is the best reason I could give without them asking further questions?


Tell them that you have sent it to friends!

Done and out

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frapi07
Elite

Tonka Bean wrote on 06.12.2023 at 17:58:


Tell them you sent it to friends !

Done and out


or to family members who live in Senegal. It is important to mention here that you have received an e-mail telling you that you have relatives in Senegal and that you have recently inherited a lot of money from them.

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moralischverwerflich
Expert

Begbie wrote on 06.12.2023 at 15:41: I really wonder if some people here think the bank guys are totally stupid. The fact that Mifinity, Skrill, Neteller, Jeton etc. are only intended for depositing in casinos can be found on Google page 1.
These sneaky questions from the bank only serve to classify whether you as a customer are a liar or not.
I would cancel my account and go somewhere else. Where they don't react so bitchy.

Nonsense. Intended for far more things, not just casino

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Pima007
Amateur
Begbie wrote on 06.12.2023 at 15:41: I really wonder if some people here think the bank guys are totally stupid. The fact that Mifinity, Skrill, Neteller, Jeton etc. are only intended for depositing in casinos can be found on Google page 1.
These sneaky questions from the bank only serve to classify whether you as a customer are a liar or not.
I would cancel my account and go somewhere else. Where people don't react so bitchily.

You can pay anywhere with a credit card from Skrill, Neteller and Jeton. And it's not your bank that decides where you top up your credit card


And about mifinity, yes, so far I only know casinos that use it.

But it's still an e-wallet and not a casino. There is no reason for the bank to block it. Commerzbank has never asked, I have already sent money to my Mifinity Iban for several months.

I prefer to use Jeton. Skrill and Neteller asked for tons of documents after a few months, wanted proof of every win from all casinos.

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gamble1
Legend

Begbie wrote on 06.12.2023 at 15:41: I really wonder if some people here think the bank guys are totally stupid. You can find out that Mifinity, Skrill, Neteller, Jeton etc. are only intended for depositing in casinos on Google page 1.
This sneaky questioning from the bank only serves to classify whether you as a customer are a liar or not.
I would cancel my account and go somewhere else. Where people don't react so bitchy.

Just because weed is a means of intoxication for most people, there are still people who take it for medical reasons - these people are probably all just liars, aren't they?


Just because the main purpose is different, no one has the right to simply accuse someone of something, regardless of whether the bank thinks it is so clever or not

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Begbie
Elite

gamble1 wrote on 06.12.2023 at 21:51

Just because weed is a means of intoxication for most people there are still people who take it for medical reasons these people are then certainly all just liars or ?


Just because the main purpose is different, nobody has the right to simply insinuate something about someone, regardless of whether the bank thinks it's so clever or not

Of course the bank is not allowed to insinuate anything and you can appease them with your arguments. Whether they believe it is up to them. Just the fact that I as a customer would have to justify myself because of something like that would be a reason to switch.

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