Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Wunderino payout only via Paysafecard?

Topic created on 19th Jun. 2024 | Page: 1 of 1 | Answers: 3 | Views: 485
Hello, a few days ago I won something with a bonus without Wagering requirements and wanted to pay it out via bank transfer. As it was still pending after three days, I wrote to the support team. They said I could only pay it out via Paysafecard, as my last Deposit there (about 1 month ago) was via PC and "the deposit could only be completed in this way". The lady also asked the finance team again, who confirmed this.
I know that I used to be able to pay out Bonuses via bank transfer, but it's new to me that it should only go to the last deposit method used. I have already deposited several times via Sofortüberweisung, but the last time I used Paysafe.

I really wonder what the connection is. I'm also sure that I used to be able to pay out wins from Paysafecard to my bank account.

Has anyone had similar experiences?

This post has been translated automatically

Top Member
So far I have always deposited with Paysafecard and can only withdraw to it, only when I make a Deposit via bank this option is added.

This post has been translated automatically

When you click on Withdrawal, it should say which withdrawal methods are available to you... is your Paysafecard account linked to your bank account and has the casino already verified it? I had to take a screenshot of my Paysafecard profile and the depositor and address had to be visible.

This post has been translated automatically

Thank you for your answers. I have often paid in and out via bank account. I can also select bank transfer to pay out, but the payout is then not processed according to support. They just said that since I last deposited with Paysafe (a month ago), this Deposit should also be completed with it. Even if the win results from a bonus. This seems strange to me and I'm sure I've paid out a win from a Paysafe withdrawal to my bank account before...

This post has been translated automatically

Hot Topics14th Jul. 2024 at 12:56 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately