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Deposit and withdrawal methods: Withdrawal to credit card LocoWin

Topic created on 14th May. 2025 | Page: 1 of 1 | Answers: 9 | Views: 413
Jay88
Experienced
Hey,

i have another question about payouts..

I Deposit at Loco mainly by credit card and withdraw to my bank account


Yesterday my withdrawal was suddenly canceled, with the reason that I had to pay out as I deposited... which was absolutely incomprehensible to me, since I had only paid out to my bank account a few days before and that went smoothly..

Support was as usual completely oblivious to anything and completely ignored my specific question as to why this was suddenly being rejected and always just replied "you have to withdraw as you deposited" yeah, thanks for nothing...

Nevertheless, I paid it out to my credit card and it was confirmed 2 hours ago..

However, I don't see the payout in my bookings yet, which worries me again... I had paid out to my credit card at StarGames yesterday and the money was directly visible there..

Does anyone here have any experience and can tell me how this type of withdrawal works at LocoWin?

Thank you very much!

LG

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roccoammo11
Expert

Jay88 wrote on May 14, 2025 at 10:40 am: Hey,

i have another question about payouts..

I Deposit at Loco mainly by credit card and withdraw to my bank account


Yesterday my withdrawal was suddenly canceled, with the reason that I had to pay out as I deposited... which was absolutely incomprehensible to me, since I had only paid out to my bank account a few days before and that went smoothly..

Support was as usual completely oblivious to anything and completely ignored my specific question as to why this was suddenly being rejected and always just replied "you have to withdraw as you deposited" yeah, thanks for nothing...

Nevertheless, I paid it out to my credit card and it was confirmed 2 hours ago..

However, I don't see the payout in my bookings yet, which worries me again... I had paid out to my credit card at StarGames yesterday and the money was directly visible there..

Does anyone here have any experience and can tell me how this type of withdrawal works at LocoWin?

Thank you very much!

LG

I almost always pay by credit card & it should be there instantly... but it can take up to 24 hours...

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Jay88
Experienced

roccoammo11 wrote on 14.05.2025 18:46:

Almost always pay out on credit card & actually it should be there instant... however it can take up to 24h sometimes....

Thanks for your reply. So far I can't see anything but I'll wait and see.


LG

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Jay88
Experienced
So the 24 hours have passed and I still don't see the payout on my credit card

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Zockerbernd
Amateur

Jay88 wrote on 15.05.2025 at 08:55: So the 24 hours have passed and I still don't see the payout posted to my credit card

In your transaction history in your cash register, does the status of the payout say "Completed" in green?

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Jay88
Experienced

Zockerbernd wrote on 15.05.2025 09:49:

In your transaction history in your cashier, does the status of the payout say "Completed" in green?

Yes it says

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Zockerbernd
Amateur
Hmm then maybe it will take a while or your credit card is blocking the money for whatever reason.

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Jay88
Experienced

Zockerbernd wrote on 15.05.2025 at 09:57: Hmm then maybe it will take a while or your credit card is blocking the incoming money for whatever reason.

I've also thought that the bank might block it because it doesn't come from a German casino..


Well, I'll wait and see... if the bank blocks it, it should go back to Loco, right?

LG

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Zockerbernd
Amateur
Yes, at some point the finance department will see that the money has come back to them and will then show you as a balance again, but this can take a long to very long time in the worst case.

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Jay88
Experienced
Huhu

Just wanted to give a quick update:

The payout is now visible on my credit card

So everything worked out and the thread can be closed

Thanks again to you Zockerbernd for your answers ☺️

Lg, Jay

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