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Deposit and withdrawal methods: Paysafecard abroad?

Topic created on 28th Dec. 2021 | Page: 1 of 1 | Answers: 8 | Views: 4,034
RealShrimp
Visitor
Hello,
I have a Paysafecard account from Germany. At the moment I am in Austria and bought a paysafecard here. When I wanted to redeem it, I always got the error message that I did not buy the paysafecard in the country where the account is registered. I should contact support if I have any problems, but no one answers... I'm only here until New Year. Does anyone know advice?

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Falko
Icon
RealShrimp wrote on 28.12.2021 at 20:42: Hello,
I have a Paysafecard account from Germany. At the moment I am in Austria and bought a paysafecard here. When I wanted to redeem it, I always got the error message that I didn't buy the paysafecard in the country where the account is registered. I should contact support if I have any problems, but no one answers... I'm only here until New Year. Does anyone know advice?

If you bought a paysafe card in Austria, then try the following. You go to the Paysafe payment page in the casino and change the country to Austria, then enter the amount you want to Deposit and complete the payment process. If you were in Germany, you could not use this card from Austria. You must then change the country in the casino where you bought the Paysafe.

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Falko
Icon
RealShrimp wrote on 28.12.2021 at 20:42: Hello,
I have a Paysafecard account from Germany. At the moment I am in Austria and bought a paysafecard here. When I wanted to redeem it, I always got the error message that I didn't buy the paysafecard in the country where the account is registered. I should contact support if I have any problems, but no one answers... I'm only here until New Year. Does anyone know advice?

I have now looked and seen that even Austrians now urgently need a Paysafe account. At that time, it was still possible in the country without a Paysafe account. I don't know if you can get rid of this card or if you have to register a Paysafe account with an Austrian address. You have registered from your address in Germany at Paysafe and so it could be a problem if you change the country to Austria and then Deposit through your account in the casino with the Paysafecard that you have purchased in Austria. Everything is no longer so simple, since they have taken away the anonymous payment here

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RealShrimp
Visitor
Unfortunately, changing the country on the login page does nothing. I have already tried..

What's going on there? Nowhere to read a warning on the page... on the contrary, they even advertise that you can safely pay internationally! Then it should say somewhere that this only works with cards that you buy in your home country... and the support does not answer for two! Is not even ne phone number to complain...

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RealShrimp
Visitor
I can only register another account with an Austrian cell phone number..

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gamble1
Legend
This constant tracking mania at the smallest amounts still ensures that no sow more uses these payment methods is incredibly slow -.-

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RealShrimp
Visitor
After three days the support answered and said that this is not possible... so only with German cards....
But kindly they would send me a German card once. That was 8 hours ago. Has not arrived yet..
Thanks for the suggestions anyway!

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Falko
Icon
RealShrimp wrote on 29.12.2021 at 15:59: After three days the support answered and said that this is not possible... so only with German cards....
But kindly they would send me a German card once. That was 8 hours ago. Has not arrived yet..
Thanks for the suggestions anyway!

Could you also acquire from Austria a German Paysafecard on the Internet, if you want to play now in this time where you are there times in the casino ?

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RealShrimp
Visitor
Yes, that's possible... but you would have to pay a lot of additional fees..

I still have not received my new card. Support response, if any, after 3 days. They will quickly forward it to the appropriate department etc....

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