My win of 2500 euros was simply deleted because I have exceeded the bonus condition 5 euros per spin. But this never happened. The highest was 1.50 euros. Now all the money is gone and I do not know how I can be against it
I have pressed the withdrawal of 2500 euros and 2 hours later came the email that they have left me 70 euros on my player account and the remaining 2430 euros would simply deleted. How can I prove that I have not made a spin over 5 euros?
Boulala wrote on 27.01.2020 at 18:57: My win of 2500 euros was simply deleted because I have exceeded the bonus condition 5 euros per spin. But this never happened. The highest was 1.50 euro. Now all the money is gone and I do not know how I can be against it
I have pressed the withdrawal of 2500 euros and 2 hours later came the email that they have left me 70 euros on my player account and the remaining 2430 euros would simply deleted. How can I prove that I have not made a spin over 5 euros?
Look in your game history. There should be the spins incl. bet.
Important: Gambling also counts as a spin! So if you played Risk and had a bet over 5€, this is also a violation
MarcT22186 wrote on 01/27/2020 at 19:12 PM
Look in your game history. There should be the spins incl. bet.
Important: Gambling also counts as a spin! So if you played Risk and had a bet over 5€ in it, that is also a violation.
Boulala wrote on 27.01.2020 at 18:57: My win of 2500 euros was simply deleted because I have exceeded the bonus condition 5 euros per spin. But this never happened. The highest was 1.50 euro. Now all the money is gone and I do not know how I can be against it
I have pressed the withdrawal of 2500 euros and 2 hours later came the email that they have left me 70 euros on my player account and the remaining 2430 euros would simply deleted. How can I prove that I have not made a spin over 5 euros?
The same thing happened to me with them.First it was said payout is in progress, took infinitely long.After several chats and keep asking, it was suddenly said, get the € 100 and the rest will be credited to my player account.It doert arrived and has eventually disappeared into thin air.Since then I no longer get free spins, with the argument -- you have not qualified for it --
voodoodreams
Nobody has liked this post so far
I have pressed the withdrawal of 2500 euros and 2 hours later came the email that they have left me 70 euros on my player account and the remaining 2430 euros would simply deleted. How can I prove that I have not made a spin over 5 euros?
This post has been translated automatically
voodoodreams
Liked this post:
TranceBabe
Look in your game history. There should be the spins incl. bet.
Important: Gambling also counts as a spin! So if you played Risk and had a bet over 5€, this is also a violation
This post has been translated automatically
voodoodreams
Nobody has liked this post so far
+Buying free spins is also forbidden
This post has been translated automatically
voodoodreams
Nobody has liked this post so far
The same thing happened to me with them.First it was said payout is in progress, took infinitely long.After several chats and keep asking, it was suddenly said, get the € 100 and the rest will be credited to my player account.It doert arrived and has eventually disappeared into thin air.Since then I no longer get free spins, with the argument -- you have not qualified for it --
This post has been translated automatically