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Public complaints: Despite clear screenshots that you have been cheated....

Topic created on 25th May. 2018 | Page: 1 of 3 | Answers: 20 | Views: 6,119
Nickii45
Expert

Despite clear screenshots that you have been cheated....

25th May. 2018, at 08:11 am CEST#1
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Hello despite clear evidence that you were ripped off ...you have no chance anywhere to get part of your money back... then the account is blocked and goodbye... has one experience with the Malta GmbH... does it make sense to write there... or the game master!!!!

Nickii45

Nickii45

Nickii45

Nickii45

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gagapapamama
Elite

Despite clear screenshots that you have been cheated....

25th May. 2018, at 09:51 am CEST#2
1 Like

Liked this post: J****r
When you open this thread why didn't you provide more information, where did you play, with or without bonus, how much money is at stake etc.

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Matthias
Expert

Despite clear screenshots that you have been cheated....

25th May. 2018, at 10:11 am CEST#3
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Liked this post: J****r
What do you mean by Malta GmbH? Do you mean the MGA?
So Nickii, we're happy to help, but you need to give us more info on what exactly happened.

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Nickii45
Expert

Despite clear screenshots that you have been cheated....

25th May. 2018, at 10:30 am CEST#4
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O.k. it was about the game Holmes at sunmaker (Since it is most noticed)Since you collect shards and when I noticed that the shards have not been counted at sums like 6 euros 4 euros so relatively high... I made a screenshot of each turn where you can also see the time.. have also sent it and after weeks came the Spielherrsteller has said everything is correctly accounted for ... then I still have screenshots of gamonat games with the boxes ...which came 2 are full and the third did not open ... was then said it was empty. Haha I've played for years at sunmaker would never have thought that happens... was always satisfied but in half a year in such a way to rip off thousands can not be... And so much more... sunmaker has tried with bonus to make up for it a little bit with which of course nothing Kam. has nothing to do with sunmaker they provide the games only but the game owner would have to pay for it... if you tell me where I should send you the screenshots I do that ... And despite full connection I would have hundreds of aborts. Connection interrupted.

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Begbie
Elite

Despite clear screenshots that you have been cheated....

25th May. 2018, at 11:46 am CEST#5
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Liked this post: Avatar von Nickii45 Nickii45
so gamomat had to do the days very often with disconnections. but that will be technical problems.

and your story coincides with my recent experiences with sunmaker. they are on the decline.
in the chat only prefabricated text blocks, even after several high deposits, no more no Deposit Bonuses on demand.
it used to be quite different. if you deposited a lot, sunmaker was very generous with bonuses on demand.
think that at sunmaker in the management no longer sit the same people as a few months ago...
often technical problems etc....

by the way, the cherry casino boss was arrested because he has made some dubious deals.
cherry casino belongs to the playcherry group just like sunmaker.

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Nickii45
Expert

Despite clear screenshots that you have been cheated....

25th May. 2018, at 01:29 pm CEST#6
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That may be.....but as often as I had disconnections!!!! Since even sunmaker has written that is not normal... but this has changed nothing. And it's not about a few hundred but much more. I have played there for years at the beginning also in any case mostly get my money back. But since last year I had only errors in many games and everything I sent was rejected or with a bonus that I have to convert 40 times tried to compensate... And you have not always made a screenshot so much I can not even prove... at some point I was so disappointed and angry that they have closed my account after 15 years sad the club..first take everything and then and goodbye with you is nothing more to get....

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Daniel
Elite

Despite clear screenshots that you have been cheated....

25th May. 2018, at 02:27 pm CEST#7
1 Like

Liked this post: J****r
Can you send me a private message with username and email with which you have registered at sunmaker? Then I'll ask Sunmaker directly.

And one more question. Why did you give us such a positive review on Sunmaker if you had a negative experience?

by the way, the head of Cherry Casino was arrested because he made some dubious deals.

cherry casino belongs to the playcherry group just like sunmaker.

Where did you get this info? I googled and found nothing.

Edit: I or Christoph found the article: http://www.igamingbusiness.com/news/cherry-ceo-arrested-over-insider-trading-claims

It is about insider knowledge at the stock exchange, which he is said to have used. But this has nothing to do with Cherry's operations.

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Daniel
Elite

Despite clear screenshots that you have been cheated....

25th May. 2018, at 04:34 pm CEST#8
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Daniel

Daniel

Daniel

Daniel

I'm not sure but from your screenshots it seems to me that everything has been counted properly, except for the last shard where, according to my understanding and the screenshot, you missed out on 2.667,37€. Do you still know the date when you played?

If there was a mistake, then it was at least Yggdrasil and not sunmaker - could have happened to you in any casino. But I have written to Sunmaker.

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Nickii45
Expert

Despite clear screenshots that you have been cheated....

25th May. 2018, at 04:51 pm CEST#9
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Daniel wrote on 05/25/2018 at 16:34: Nickii45

Nickii45

Nickii45

Nickii45

I'm not sure but from your screenshots it seems to me that everything was counted properly, except for the last shard, where I understand that you missed out on 2.667,37€ according to the screenshot. Do you still know the date when you played?

yes give also not sunmaker the blame but look have the 4 green shard get at 8 o'clock 59 at 9 o'clock 6 but only three are there ......

I have played on 23.11.2017

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Nickii45
Expert

Despite clear screenshots that you have been cheated....

25th May. 2018, at 05:06 pm CEST#10
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Nickii45

Nickii45

Nickii45

Nickii45

Nickii45

Nickii45

and something like that just can not be when you play with real money...... who still has such problems......
Boxes were not opened I was then told they were empty na great and who can show me that...

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