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Casino verification: Rabona does not accept token verification

Topic created on 12th Mar. 2024 | Page: 1 of 1 | Answers: 3 | Views: 357
suchewettanbieter
Visitor
I deposited a lot of money via Jeton Wallet, and also redeemed a lot via Jeton Cash Cards, as my bank is stressful about everything to do with crypto. I then got the cards through various channels - PayPal, friends, etc. Because there's no other way.
Now rabona has been causing stress for weeks. Every Verification goes through. Address, name, bank details... except for Jeton.
They want the transaction history and proof of how I topped up the Jeton wallet. I have tried to submit both in various ways. The first is not difficult. But it is simply not accepted. You can see everything clearly. Nothing censored or anything else.
Can I say goodbye to my money? Has anyone had experience with rabona? It's a mid 4-digit amount. So not even a sum where you would expect there to be stress..

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roccoammo11
Expert
What exactly is bothering you about your proof? What information do you think is missing?
have you asked in the Live Chat what the problem is?

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Bluff
Expert
i have never had to verify myself with rabona despite many payouts

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suchewettanbieter
Visitor

roccoammo11 wrote on 12.03.2024 at 10:10 am: What exactly is bothering you about your proof? what information is missing in your opinion?
did you ask in the Live Chat what the problem is?


Unfortunately I don't know. They reject it, but then it always says the same stupid message. It says that I should provide the transaction history for this and this period. I do that 1:1 every time. The funny thing is that every 2nd time I submit something and try again. The time period is different. I have already been able to "negotiate" the period down to one month 😂. Unfortunately, I don't know why and why the other period was accepted.

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Hot Topics19th May. 2024 at 01:57 am CEST

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