Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Credit card statements

Topic created on 21st Jun. 2025 | Page: 1 of 1 | Answers: 0 | Views: 44
Leon030
Rookie

Credit card statements

21st Jun. 2025, at 12:47 pm CEST#1
0 Likes

Nobody has liked this post so far
I am facing an unsolvable problem which is ridiculous from the ground up.
I am supposed to submit "transaction histories" of a credit card, including from last year (2024), and of course the ones in the app are not enough, although everything is visible..
i've spoken and written to the credit card support team 20 times and they always say something different at first, but in general, even the specialist department can only give you the one you have in the app and for a letter they have to ask somewhere again, which takes another 12 working days.
And will probably be rejected again by the dirty casino anyway.
What should I do now? My account has been frozen for weeks now, I can't Deposit, withdraw or play, and I still have a hefty 5-figure sum on it.
Do I seriously have to get a lawyer for this kind of shit?

This post has been translated automatically

Hot Topics21st Jun. 2025 at 05:00 pm CEST

Sports betting
0
Bonus
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately