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Bonus & offers: No bonus cancellation + bonus balance not available?

Topic created on 01st Mar. 2020 | Page: 1 of 1 | Answers: 3 | Views: 4,543
Stainberg
Visitor

No bonus cancellation + bonus balance not available?

1st Mar. 2020, at 06:38 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,

i registered at Lapalingo a few days ago and deposited money with 200% bonus. While playing I noticed that thanks to the bonus only bets up to 5€ are possible which I do not find good. So I wanted to have the bonus canceled again. According to Live Chat, however, this is not possible, if then my deposited money would also disappear. Makes no sense but ok

So I had given up and thought to myself, well then I just play with the money only at slots. At the slots I now find that only my deposited funds are displayed but not the bonus funds. I can only see my entire balance in the main menu.
Do I have to move my deposited money first to see the bonus balance or does the bonus balance only work with its very limited selection of slots?

This post has been translated automatically

Horsepower44
Top Member

No bonus cancellation + bonus balance not available?

1st Mar. 2020, at 07:08 pm CET#2
1 Like

Liked this post: Avatar von Stainberg Stainberg
There are slots that are not playable with bonus money. Thus, only your real money balance will be displayed in the slots in question

This post has been translated automatically

Anonym

No bonus cancellation + bonus balance not available?

1st Mar. 2020, at 07:15 pm CET#3
1 Like

Liked this post: Avatar von Stainberg Stainberg
The bonus at Lapalingo is technically divided into real money and bonus. Many slots cannot be played with bonus money. Among them many Netent slots, Jackpot slots and slots with bonus stages (collecting coins until FS etc.). You can find the list here: https://www.lapalingo.com/de/casino-bonus. About in the middle of the page under " Online Casino Bonus: Bonus Terms ".

Example: You Deposit 50 euros and get 100 euros bonus. If you now open a "real money only" slot, you will only see the 50 euros. If you open a "Also with bonus" slot, you will see the full 150 Euro. In both cases, the real money is used first. When it drops to 0 (i.e. in this case the bankroll reaches 100 Euros), your entire balance will consist of bonus only and All Slots from the list above will no longer be playable.

Sounds complicated, but it is not and it also protects you very effectively from violating the Bonus terms and conditions.


This post has been translated automatically

Stainberg
Visitor

No bonus cancellation + bonus balance not available?

1st Mar. 2020, at 09:23 pm CET#4
0 Likes

Nobody has liked this post so far
Thank you. I had actually tried to play only slots that are not eligible for bonuses. But that's too bad

This post has been translated automatically

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