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Bonus & offers: Bonus announced - but not received

Topic created on 20th Apr. 2021 | Page: 1 of 1 | Answers: 8 | Views: 1,937
Claudino
Visitor

Bonus announced - but not received

20th Apr. 2021, at 03:22 pm CEST#1
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FYI for the users here, I receive a text message and a phone call from sunnyplayer. I am promised a 100% bonus. After 3 hrs logged in there and no bonus deposited. On inquiry in the chat I am told that it is an "oversight".. . I do not receive any bonus! Is that pathetic....I thought sunnyplayer was a big company

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gamble1
Icon

Bonus announced - but not received

20th Apr. 2021, at 03:27 pm CEST#2
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Liked this post: Avatar von TranceBabe TranceBabe
Claudino wrote on 20.04.2021 at 15:22: For the info of the users here: I receive a SMS and a call from sunnyplayer. I am promised a 100% bonus. Logged in there after 3 hrs and no bonus deposited. On inquiry in chat I am told that it is an "oversight".. . I do not receive any bonus! Is that pathetic....I thought sunnyplayer was a big company.

Yes well was just a mistake then the casino can decide whether they give out of goodwill the bonus or not

Happens sometimes

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Xavi22
Expert

Bonus announced - but not received

20th Apr. 2021, at 03:38 pm CEST#3
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Can gamble1 unfortunately not agree. Provided that the call was documented and the casino knew about it, the statement "was a mistake, sorry" is not okay. For me, that would be a reason not to play there anymore

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garfield68
Elite

Bonus announced - but not received

20th Apr. 2021, at 03:38 pm CEST#4
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Claudino wrote on 20.04.2021 at 15:22: For the info of the users here: I receive a SMS and a call from sunnyplayer. I am promised a 100% bonus. Logged in there after 3 hrs and no bonus deposited. On inquiry in the chat I am told that it is an "oversight".. . I do not receive any bonus! Is that pathetic....I thought sunnyplayer was a big company.

i have today at noon this phone call from sunnyplayer also received. have just looked, with me the 100% bonus is available in the account. but I will not use, 40x convert and the still Deposit AND bonus is really too much for me

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gamble1
Icon

Bonus announced - but not received

20th Apr. 2021, at 03:43 pm CEST#5
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Xavi22 wrote on 20.04.2021 at 15:38: Can gamble1 unfortunately not agree. Provided the call was documented and the casino knew about it, saying "was a mistake, sorry" is not ok. For me that would be a reason not to play there anymore.

Oh crap have read over the call

I remain with my opinion in relation to the SMS the call but there should then already give the bonus

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TranceBabe
Expert

Bonus announced - but not received

25th Apr. 2021, at 08:44 am CEST#2
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garfield68 wrote on 20.04.2021 at 15:38
i have today at noon this phone call from sunnyplayer also received. have just looked, with me the 100% bonus is available in the account. but I will not use, 40x convert and the still Deposit AND bonus is really too much for me.

I think you are mistaken there just a little. At Sunnyplayer (and also Sunmaker) Bonuses are almost always wagered as follows: Either only the bonus amount 40x for slot games or deposit and bonus amount 4x each for sports betting. But I have definitely never had to wager the deposit and bonus amount together 40x on slots there 😉

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Anonym

Bonus announced - but not received

26th Apr. 2021, at 07:52 am CEST#3
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I agree. sunmaker and sunnyplayer are 40 times bonus amount. Not bonus with real money

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Pima007
Amateur

Bonus announced - but not received

26th Apr. 2021, at 01:43 pm CEST#4
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Well, that even called extra, and he does not get it, is already somewhat unseriös. So wrong mail I could still understand, but wrong call?

With the 5 seconds rule at Sunny, Bonuses have become uninteresting anyway

Wager times 4000€ with 5 seconds Look for a casino with Deposit bonus, there are still enough.

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gamble1
Icon

Bonus announced - but not received

26th Apr. 2021, at 03:35 pm CEST#5
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Pima007 wrote on 26.04.2021 at 13:43 clock: Well, that even called extra, and he does not get it, is already something unseriös. So wrong mail I could still understand, but wrong call?

With the 5 seconds rule at Sunny, Bonuses are there anyway become uninteresting

Wager times 4000€ with 5 seconds Look for a casino with Deposit bonus, there are still enough.


goes but is far from fun

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