Once again, the topic is player protection/gambling addiction
Do you think it is right that if you inform a casino that you have a Gambling addiction, you are not immediately blocked but have to send your request to other e-mail addresses first and the block is associated with bureaucratic hurdles (sending in documents)?
Is this allowed and possible? Or doesn't the Provider have to react immediately and take the request seriously? It's hard enough to admit to yourself that you have a serious illness - but then to have to be treated like this?
In my opinion, the casinos with an MGA license should act immediately and block you directly, since they also get various guidelines from the licensor to which they must adhere.
How it works with Curacao casinos, I unfortunately do not know.
But I find such a thing really outrageous, and am honestly a bit disappointed about the behavior of the above casinos.
May I ask out of curiosity what documents are requested?
Julian wrote on 02.05.2021 at 13:29: But I find such a thing really outrageous, and am honestly somewhat disappointed in the behavior of the above casinos
That's true and should he Deposit there again, because they have rejected his request for blocking so far, then they would hold exactly that against him, if he should win there then and requests a payout. You won't get the win because you told us that there is a gambling problem. It is very criminal what these casinos are looking for loopholes, just so that the money flows there do not sift.
Julian wrote on 02/05/2021 at 13:29: Hey Thomas520,
In my opinion, the casinos with an MGA license should act immediately and block you directly, since they also get various guidelines from the licensor to which they must adhere.
How it works with Curacao casinos, I unfortunately do not know.
But I find something really outrageous, and am honestly a bit disappointed about the behavior of the above casinos.
May I ask out of curiosity what documents are requested?
I have not experienced this kind of harassment at any MGA casino. Only with these Curacao licenses. You have to send your request to a very specific email address (security@.. or similar) and there you have to verify yourself first, i.e. upload ID, utility bills, etc. The customer service cannot/should not make such a block
So if I would already feel the physical urge / compulsion to play, then I would play but best in a casino with German license. There at least the whole factors (limits) can be controlled.
We don't have to talk about Curacao casinos doing what they want, but you don't have to register there. Have you already reached the point where you have to gamble for better or worse?
Hidaruma wrote on 03.05.2021 at 09:57: So if I would already feel the physical urge / compulsion to play, then I would play but best in a casino with German license. Since at least the whole factors (limits) can be controlled.
If I am then so far and admit to myself that I have a gambling problem, then I would get as a next step help from people who they also know about this (Caritas Diakonie addiction counseling centers, etc.)!
Sorry Hidaruma, concentrate rather on your colorful pictures.
From the disease "gambling addiction" you seem to have absolutely ZERO or no idea!
Ichbins2018 wrote on 03.05.2021 at 10:31 am
If I am then so far and admit to myself that I have a gambling problem, then I would get me as a next step help from people they also know about this (Caritas Diakonie addiction counseling centers, etc.)!
Sorry Hidaruma, concentrate rather on your colorful pictures.
From the disease "gambling addiction" you seem to have absolutely ZERO or no idea!
I also do not have. The exchange in a casino forum is still the wrong way.
Exchanging in a casino forum is still the wrong way.
I see the same...
And if you already write something about it, it would be welcome if you forward such users to appealing places.
Helping them here anyway can not -and animate ( play in a casino with a German license) is also anything but conducive.
Probably you only meant well - so sorry if it came across a bit clumsy.
Ichbins2018 wrote on 03/05/2021 at 12:48 PM
I agree...
And if you already write something about it, it would be welcome if you forward such users to appealing places.
Help them here anyway can not -and animate ( play in a casino with a German license) is also anything but conducive.
Probably you only meant well - so sorry if it came across a bit clumsy.
Yes. I think going cold turkey is difficult. My recommendation is certainly not optimal, but if you have to gamble, you can at least do it where the regulations are restricted accordingly. Recommending a gambling addict to gamble is of course questionable, but I think going cold turkey will be very difficult, even though that is certainly the best option.^^
Player protection TSARS Casino and Casoo Casino
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Do you think it is right that if you inform a casino that you have a Gambling addiction, you are not immediately blocked but have to send your request to other e-mail addresses first and the block is associated with bureaucratic hurdles (sending in documents)?
Is this allowed and possible? Or doesn't the Provider have to react immediately and take the request seriously? It's hard enough to admit to yourself that you have a serious illness - but then to have to be treated like this?
Who else knows this problem?
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Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
In my opinion, the casinos with an MGA license should act immediately and block you directly, since they also get various guidelines from the licensor to which they must adhere.
How it works with Curacao casinos, I unfortunately do not know.
But I find such a thing really outrageous, and am honestly a bit disappointed about the behavior of the above casinos.
May I ask out of curiosity what documents are requested?
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
That's true and should he Deposit there again, because they have rejected his request for blocking so far, then they would hold exactly that against him, if he should win there then and requests a payout. You won't get the win because you told us that there is a gambling problem. It is very criminal what these casinos are looking for loopholes, just so that the money flows there do not sift.
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
I have not experienced this kind of harassment at any MGA casino. Only with these Curacao licenses. You have to send your request to a very specific email address (security@.. or similar) and there you have to verify yourself first, i.e. upload ID, utility bills, etc. The customer service cannot/should not make such a block
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
We don't have to talk about Curacao casinos doing what they want, but you don't have to register there. Have you already reached the point where you have to gamble for better or worse?
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
If I am then so far and admit to myself that I have a gambling problem, then I would get as a next step help from people who they also know about this (Caritas Diakonie addiction counseling centers, etc.)!
Sorry Hidaruma, concentrate rather on your colorful pictures.
From the disease "gambling addiction" you seem to have absolutely ZERO or no idea!
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
I also do not have. The exchange in a casino forum is still the wrong way.
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
I see the same...
And if you already write something about it, it would be welcome if you forward such users to appealing places.
Helping them here anyway can not -and animate ( play in a casino with a German license) is also anything but conducive.
Probably you only meant well - so sorry if it came across a bit clumsy.
This post has been translated automatically
Player protection TSARS Casino and Casoo Casino
Nobody has liked this post so far
Yes. I think going cold turkey is difficult. My recommendation is certainly not optimal, but if you have to gamble, you can at least do it where the regulations are restricted accordingly. Recommending a gambling addict to gamble is of course questionable, but I think going cold turkey will be very difficult, even though that is certainly the best option.^^
This post has been translated automatically