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Sloty: Sloty credit deleted

Topic created on 10th Sep. 2020 | Page: 1 of 1 | Answers: 5 | Views: 900
Kalle68
Rookie

Sloty credit deleted

10th Sep. 2020, at 10:58 pm CEST#1
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Hello, I deposited at Sloty 10 € and received 75% bonus. Have then played after some wins about 14 hours and had over the whole time about 500 - 900 €. Until I was suddenly logged out and my credit was deleted. Reason I would have violated bonus conditions and indeed maximum bet 5 $ allowed, allegedly I would have bet 7 times 7.5 -10. I had the history sent to me. I know that I have bet maximum 1 € per spin, all the time. In the history is that strangely listed with the maximum bets. Just absolutely do not understand what distinguishes the spinners from the rest. Can someone maybe help? About 700 € were simply canceled. Have a screenshot of the history if desired

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Falko
Icon

Sloty credit deleted

11th Sep. 2020, at 12:01 am CEST#2
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You have also never used the Risk function, because if you press the risk higher than 5 euros, it is a violation. Or you buy free spins on a slot that cost more than 5 euros, so you have also violated the bonus rules. If neither of these apply to you, I can't think of any other violations.

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Kalle68
Rookie

Sloty credit deleted

11th Sep. 2020, at 12:43 am CEST#3
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What do you mean by Risk function? The press ladder? I've used it sometimes, but certainly not just these 7 times, if that's the offense

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Kalle68
Rookie

Sloty credit deleted

11th Sep. 2020, at 01:14 am CEST#4
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So the win with which you open the Risk ladder is counted as a bet. How if I would bet 7,5 or 10 € per spin?! Unbelievable

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Falko
Icon

Sloty credit deleted

11th Sep. 2020, at 01:43 am CEST#5
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Yes, exactly as soon as the Risk ladder pushes over 5 euros with an active bonus, almost all casinos evaluate this as a violation and delete the win. Has already happened to many, you are not the first. If you do not know and have not read through the terms and conditions in the casino, something like this can happen. Now you know at least never again press the risk button when you play in the casino with bonus money.

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Kalle68
Rookie

Sloty credit deleted

11th Sep. 2020, at 02:00 am CEST#6
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Great, has cost me 700 €, which I won in the end only afterwards.
Because of a bonus of 7.50 €.

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