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[solved] Slotty Vegas - bonus payment denied violated terms and conditions
Nobody has liked this post so far
my name is Max and I am new here in the forum. I have just read through the thread but unfortunately it was closed today. https://www.gamblejoe.com/forum/casinobeschwerden/slottyvegas/slottyvegas-hochste-vorsicht-betrug--52482/13/
About my problem:
I signed up at Slotty Vergas a few days ago and with the help of the bonus I won 600€. I made a win with a 50€ bonus in Book of Dead (5€ spin) and then after playing for about 2 hours (2€ spins) I reached the required bonus turnover.
Subsequently, I have submitted all required documents for Verification at Slotty Vegas. Today I received an e-mail in which I was denied a payout because I violated the terms and conditions of the Provider
Can someone please help me here? Can the provider really so easily deny me the payout?
Thank you very much for the answers and help!
Best regards and have a nice evening.
Here is the mail from today:
This post has been translated automatically
[solved] Slotty Vegas - bonus payment denied violated terms and conditions
Nobody has liked this post so far
Unfortunately not
Unfortunately yes.
Even if such Bonus terms are absurd for my taste, they are still part of the same. No regulatory authority will help you and even compliants will be rejected on the grounds of "violation of the terms of use". The only bright spot would be GambleJoe's Caro here since GambleJoe lists the casino here. At 600€ Slottyvegas could be accommodating to avoid a public negative report in a well frquentiert casino forum.
This post has been translated automatically
[solved] Slotty Vegas - bonus payment denied violated terms and conditions
Nobody has liked this post so far
This topic was closed
This post has been translated automatically