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Platincasino: [solved] Payout

Topic created on 23rd Aug. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,700
rossi1972

[solved] Payout

23rd Aug. 2019, at 04:35 am CEST#1
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Good day, absolutely a unserioses casino. I deposited 100 euros with my wife's Visa card, and won 995 euros! Money is not paid out but only the 100 euros back transferred.all documents they have requested have been sent!!! Account was deleted seiten the casino operator and on questions by.E-MAIL answers no one! Absolutely not recommendable! can one actually legally proceed against it? Greeting andy

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G****e

[solved] Payout

23rd Aug. 2019, at 05:26 am CEST#2
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rossi1972 wrote on 23/08/2019 at 04:35: Good day,absolutely a unserios casino. Have 100 euros Deposited with the Visa card of my wife, and 995 euros won! Money is not paid out but only the 100 euros transferred back.All documents they have requested have been sent!!!! Account was deleted seiten the casino operator and on questions by.E-MAIL answers no one! Absolutely not recommendable! can one actually legally proceed against it? Greeting andy

No, but be glad that you at least got the hunni again

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Kleinkariert
Expert

[solved] Payout

23rd Aug. 2019, at 05:53 am CEST#3
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You are not allowed to play via third party accounts, this is regulated in the T&Cs of the casinos. Therefore, the MGA (licensing authority) will not help.

In Germany, it is only allowed to play in Schleswig Holstein with certain providers. In other states it is illegal, at best tolerated. Legally, it is therefore only possible to proceed against it via a lawyer abroad.

Costs and Risk are not worth it at 995 €. Any casino would have reacted so, unless you have a power of attorney for the account of your wife then there are a few who are at least sometimes accommodating.

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rossi1972

[solved] Payout

23rd Aug. 2019, at 09:29 am CEST#4
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Kleinkariert wrote on 08/23/2019 05:53: You are not allowed to play through third party accounts, this is regulated in the T&Cs of the casinos. Therefore, the MGA (licensing authority) will not help.

In Germany it is only allowed to play in Schleswig Holstein with certain providers. In other states it is illegal, at best tolerated. Legally, it is therefore only possible to proceed against it via a lawyer abroad.

Costs and Risk are not worth it at 995 €. Any casino would have reacted so, unless you have a power of attorney for the account of your wife then there are a few who are at least sometimes accommodating.


Aha thanks for your answer. greetings andy

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Caro
Expert

[solved] Payout

23rd Aug. 2019, at 03:17 pm CEST#5
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I think the "complaint" can be closed. As Kleinkariert already said, it is not allowed to Deposit or play via third-party accounts

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