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# Other Casinos #: Jokerino promises refund and does not pay out for 18 months.

Topic created on 02nd Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,380
Basel09
Visitor

Jokerino promises refund and does not pay out for 18 months.

2nd Dec. 2020, at 09:49 am CET#1
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Hello

the Casino Jokerino has confirmed me about a year ago the refund of all deposits, because you have cancelled my win over 7000, - Euro.
The Mangamenet had meant at that time that I am blocked in one of their other casinos because of Gambling addiction and therefore the win is canceled, but all my deposits are refunded. I even have this in writing. But until today I have not received any money or no one answers me.
Thank you for your support.

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upola
Legend

Jokerino promises refund and does not pay out for 18 months.

2nd Dec. 2020, at 10:17 am CET#2
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How should we support you?
No one here will really be able to help you.
Maybe there are a few tips to whom you can turn to get help.

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genrix
Top Member

Jokerino promises refund and does not pay out for 18 months.

2nd Dec. 2020, at 12:01 pm CET#3
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Write another nice email to management, otherwise contact the MGA.

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slotliebe89
Elite

Jokerino promises refund and does not pay out for 18 months.

2nd Dec. 2020, at 12:17 pm CET#4
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I am surprised that you have put up with this for 18 months. If they have already assured you of repayment, contact the licensing organization directly.

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Crypto
Amateur

Jokerino promises refund and does not pay out for 18 months.

2nd Dec. 2020, at 12:24 pm CET#5
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genrix wrote on 12/02/2020 at 12:01 pm: Write another nice email to management, otherwise contact MGA.

Jokerino has, as far as I know, no Maltese license. It's just a Curacao casino
But here are some other users who swear by it. Maybe they can help you with their experiences.

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