The casino has a Curacao license so the chance to find a solution to problems is very difficult. The casinos do not have a good reputation and if they do not pay out you can not do anything. You can try to open a complaint on Askgamblers, but I estimate the chances of success as very low - because Askgambler seems to give every junk first 7 stars anyway. You can also try to seek the conversation again, if you want even several times. But in the end, the casino has complete decision-making power here, because you hardly control the business ethics in Curacao
Therefore, prefer MGA and UKGC license, they are usually better and at least you have a place to turn to in case of problems (even if it takes a little time, at least there is an answer). There are also bad MGA casinos, but even those are better than 99% of the Curacao casinos. Most Curacao casinos that are okay, sooner or later have another or an additional license anyway. Therefore, I recommend you to inform yourself very well next time. You can always ask before you simply Deposit somewhere.
Jellybean Casino
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Jellybean Casino
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Therefore, prefer MGA and UKGC license, they are usually better and at least you have a place to turn to in case of problems (even if it takes a little time, at least there is an answer). There are also bad MGA casinos, but even those are better than 99% of the Curacao casinos. Most Curacao casinos that are okay, sooner or later have another or an additional license anyway. Therefore, I recommend you to inform yourself very well next time. You can always ask before you simply Deposit somewhere.
This post has been translated automatically