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# Other Casinos #: Game crashed, win gone

Topic created on 11th Jan. 2023 | Page: 1 of 1 | Answers: 4 | Views: 688
1****9

Game crashed, win gone

11th Jan. 2023, at 03:46 pm CET#1
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Hello together,

do you know this? I played Cazino Zeppelin, got free spins, these generate a win of over 480€. After the free spins the game crashed, I reopened it and the win was gone. I played at Sportaza and the support did not help me, I should write a mail. That I did of course, but does anyone have experience and can tell me if I still get my win? VG

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upola
Legend

Game crashed, win gone

11th Jan. 2023, at 04:44 pm CET#2
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Have you looked in the play history to see if the win appears there.

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1****9

Game crashed, win gone

11th Jan. 2023, at 04:47 pm CET#3
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I did, it doesn't show up there. There is only the spin recorded, with which I got the free spins. Immediately after the free spins, the game crashed and the win was not credited. Simply disappeared.

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hustlehoff
Expert

Game crashed, win gone

11th Jan. 2023, at 04:51 pm CET#4
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At Guru there are several who report that. Best to play only in reputable casinos. Rabidi is strange I find ^^

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Falko
Icon

Game crashed, win gone

11th Jan. 2023, at 05:01 pm CET#5
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You could also write to the Provider directly in English and describe your problem. Here > https://www.yggdrasilgaming.com/contact

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