here is my story. Registered at casombie, played a bit and won 20x my Deposit and pressed withdrawal. After 4 days I came back to find that my win was still in process. Contacted support and got "it takes blah blah blah". Ok... couldn't hold out and lost everything. Next day made 400€ deposit and managed to get to the 430€. That means I was even. Pressed payout and waited this time. it took 2 weeks, wrote support 2 times. Then finally came a message that I have to verify my account - I did that. After a week (so 3 weeks in total) I got this message - " Dear .....,
As a result of our Security Department's investigation, your game account has been identified as a duplicate.
According to our Terms & Conditions:
Your account with the Website must be registered in your own, correct, name. Only one account per person, per household/address, per phone number/email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as "Duplicate Accounts". You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. If you open or attempt to open any number of Duplicate Accounts, we reserve the right to close some or all of your accounts without any compensation.
All of your winnings have been cancelled. This account is permanently closed. In case of a dispute situation, the decision of the Casino administration is considered final and is not negotiable."
Is this normal??? I have not done anything like this. I have only 1 account!!!
What can I do? Can I do anything at all? Almost 500€....
Wow..
I hope there is an option how I can get the money on my account....
For this I point to my contribution regarding the casino PlayZilla, also the same group
RABIDI N.V.
This group is simply "scammers", in the broadest sense
Here is groundlessly accused duplicate account, as with me too. Look at my contribution to it. Deposit I have received back, but they are also obliged. All deposits that you have made there
Good luck with the dispute with the support, I hope it goes through quickly with you
It's best to use a crypto wallet as a withdrawal method because they don't want any additional documents to refund your deposits. They didn't want that with me either, not even an ID. It was only about 25 € but well
Casombie is a scam!!! or...? Help?
Nobody has liked this post so far
here is my story. Registered at casombie, played a bit and won 20x my Deposit and pressed withdrawal. After 4 days I came back to find that my win was still in process. Contacted support and got "it takes blah blah blah". Ok... couldn't hold out and lost everything. Next day made 400€ deposit and managed to get to the 430€. That means I was even. Pressed payout and waited this time. it took 2 weeks, wrote support 2 times. Then finally came a message that I have to verify my account - I did that. After a week (so 3 weeks in total) I got this message - " Dear .....,
As a result of our Security Department's investigation, your game account has been identified as a duplicate.
According to our Terms & Conditions:
Your account with the Website must be registered in your own, correct, name. Only one account per person, per household/address, per phone number/email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as "Duplicate Accounts". You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. If you open or attempt to open any number of Duplicate Accounts, we reserve the right to close some or all of your accounts without any compensation.
All of your winnings have been cancelled. This account is permanently closed. In case of a dispute situation, the decision of the Casino administration is considered final and is not negotiable."
Is this normal??? I have not done anything like this. I have only 1 account!!!
What can I do? Can I do anything at all? Almost 500€....
Wow..
I hope there is an option how I can get the money on my account....
With f.G.
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Casombie is a scam!!! or...? Help?
Nobody has liked this post so far
Unfortunately, there is no third party that intervenes if the casino does not want to pay out.
Unfortunately, there is nothing you can do. The money is gone.
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Casombie is a scam!!! or...? Help?
Nobody has liked this post so far
This post has been translated automatically
Casombie is a scam!!! or...? Help?
Nobody has liked this post so far
RABIDI N.V.
This group is simply "scammers", in the broadest sense
Here is groundlessly accused duplicate account, as with me too. Look at my contribution to it. Deposit I have received back, but they are also obliged. All deposits that you have made there
Good luck with the dispute with the support, I hope it goes through quickly with you
It's best to use a crypto wallet as a withdrawal method because they don't want any additional documents to refund your deposits. They didn't want that with me either, not even an ID. It was only about 25 € but well
This post has been translated automatically
Casombie is a scam!!! or...? Help?
Nobody has liked this post so far
To the pillory with this association.
@GereonRath12
I permit me times your contribution, as left to adjust:
https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/playzilla-aka-rabidi-nv-macht-probleme-287710/#p287710
So the TE can find the contribution faster.
This post has been translated automatically