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gamble1, on 11th May. 2024 at 09:05 am CEST
5.000€ win is deliberately delayed
Nobody has liked this post so far
Until today none of my documents have been checked and in the chat I am told to upload xy, which I have already done. Then the guy tells me that he does not accept this document (but it is still marked yellow on my profile) I upload another one... he tells me that it takes 24 hours until he checks it. I would also like to tell you that on the casino's FAQ page it says: "Withdrawals are processed within 1 hour." "Your account will be verified as soon as you upload your document"
So why have I been waiting for weeks?
I was told in the chat that my account does not need Verification for my current withdrawal, although I received an email about this the day before.
Above all, I have become a VIP there and yet I am simply being held up and ignored. Everyone tells me different fairy tales. I want my money... of course it can take a while until something is paid out. But they don't even care about my account NOTHING.
Why does it say on the site that everything is fast if it's not?
They probably think I'm going to gamble the money away. Sorry bad if you can only withdraw €5,000 per month in the casino. I can't win more than that anyway 😂
Do you think that will still work?
This post has been translated automatically
5.000€ win is deliberately delayed
Nobody has liked this post so far
I did a little research on the casino. It seems that the rejection of documents is a common scam by the casino.
Caisno is part of Dama N.V.. They have some good casinos, but also many bad ones.
Unfortunately, there is nothing more you can do than be patient and send your documents. Perhaps explain in an email exactly what information can be found in the documents and that it is also a recognized document. But that's all I can think of.
Yes, you could win more than €5,000, but you would have to have your total winnings paid out in several months. In other words, if you were to win €15,000, you would have to withdraw €5,000 every month for 3 months.
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5.000€ win is deliberately delayed
Nobody has liked this post so far
Thank you
This post has been translated automatically
5.000€ win is deliberately delayed
Nobody has liked this post so far
Well, if you win €10,000 in one go, then you'll have to do it for better or worse ^^ But the way you wrote it, you'd think you couldn't win more than €5,000 a month.
But yes, I wouldn't want the headache. Try writing a complaint. There are sites that are there for that. Unfortunately, I can't post the name of the site here because Gamblejoe considers it a competitor site. But with a little research you can easily find the site.
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5.000€ win is deliberately delayed
Nobody has liked this post so far
I hope that will help ...
This post has been translated automatically