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# Other Casinos #: 1xbet refuses to set limits and delays request to close account

Topic created on 29th Nov. 2018 | Page: 1 of 1 | Answers: 4 | Views: 2,337
termito78
Rookie

1xbet refuses to set limits and delays request to close account

29th Nov. 2018, at 09:44 pm CET#1
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A few days ago I registered at 1xbet and have played there a lot in the last few days. I was able to win quite a bit in the casino, the withdrawals also went quickly and smoothly, BUT: on my request to set a Einzahlunsglimit for my account, I got the answer that this is not possible.

Thereupon I asked the employee in the chat to close my account. He then gave me an email address. Here I should describe my request and the reason for my wish IN FULL. I was put off ("A specialist would take care of the case!"), but so far nothing has happened. The same happened with the hotline, no one could really help me there either, and I was asked again and again to contact support via email.

So I can only advise against registering at this casino, Player protection does not take place there. That is actually a shame, because the Csino and the game selection are really not bad.

Maybe someone has tips on what I can do to "get through" the account closure?

Thanks and many greetings

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Anonym

1xbet refuses to set limits and delays request to close account

29th Nov. 2018, at 10:04 pm CET#2
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Unfortunately, there's nothing you can do about it,

it is a Curacao casino (an authority that does not respond) and if the casino does not respond to your request there is nothing you can do. Askgambler has the site blacklisted, so no chance to do anything. The site is not interested in any Affiliate site, the regulator is not interested and also legally you can't do anything especially from Germany

You can only try to make the access more difficult yourself (try to change the email and password, then the email password...). Thank you for the warning.


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termito78
Rookie

1xbet refuses to set limits and delays request to close account

29th Nov. 2018, at 10:19 pm CET#3
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Ahhh, I did not know that. Normally I inform myself well in advance about a casino before I register there. Someone had recommended the 1xbet casino here the other day, so I was a bit hasty. But thanks for the info, in such a Curacao casino I will no longer play anyway, who knows what would happen if I ever really win a lot.

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blizzard1986
Experienced

1xbet refuses to set limits and delays request to close account

29th Nov. 2018, at 10:22 pm CET#4
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But apparently they pay out as I read what is not so common for Curacao Casino

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termito78
Rookie

1xbet refuses to set limits and delays request to close account

29th Nov. 2018, at 10:26 pm CET#5
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Yes, it was really quick and easy, but it wasn't a huge amount. I paid in maybe 600 euros and paid out just under 800. But now I will certainly no longer Deposit anything

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