[solved] Withdrawal cancelled - verification was not complete
31st Mar. 2020, at 02:03 pm CEST#1
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Hello all,
i am Andreas and am still new to the forum. Maybe someone can help me or give me a hand . I signed up a few weeks ago at DrückGlück and deposited money and got 50€ bonus. In the course of the game I won just under 1800 €. The I also wanted to pay out, the necessary verifications I have completed and were confirmed by customer support. I also gambled the bonus, which was the condition for withdrawal. I wanted to withdraw the money to the deposited credit card, which was also verified. Two days later I received an email that the withdrawal was cancelled. I immediately wrote an email to the support, at one time they said that you need the bank details, which I should send you by email, which I did and also uploaded in the customer area. Now came the answer that also this document was verified now I have it again for payout in order. I'm just afraid that I will not see my money because I already had to read a lot. Especially that the support has not said before, is quite dubious and shady and points to a scam of DrückGlück. Also the hotline is never reachable:-(. Can anyone help me?
Thanks a lot
Andreas
Hi Andy19081991, I received info yesterday that your withdrawal has already been processed and you should see the money in your account within 2-7 days. Please report back briefly once you receive the money and I will close the thread.
[solved] Withdrawal cancelled - verification was not complete
6th Apr. 2020, at 11:01 am CEST#5
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Unfortunately, the user has not contacted me again, but I strongly assume that he has already received his payout. Thus I would close the topic and mark it as "solved".
[solved] Withdrawal cancelled - verification was not complete
Nobody has liked this post so far
i am Andreas and am still new to the forum. Maybe someone can help me or give me a hand . I signed up a few weeks ago at DrückGlück and deposited money and got 50€ bonus. In the course of the game I won just under 1800 €. The I also wanted to pay out, the necessary verifications I have completed and were confirmed by customer support. I also gambled the bonus, which was the condition for withdrawal. I wanted to withdraw the money to the deposited credit card, which was also verified. Two days later I received an email that the withdrawal was cancelled. I immediately wrote an email to the support, at one time they said that you need the bank details, which I should send you by email, which I did and also uploaded in the customer area. Now came the answer that also this document was verified now I have it again for payout in order. I'm just afraid that I will not see my money because I already had to read a lot. Especially that the support has not said before, is quite dubious and shady and points to a scam of DrückGlück. Also the hotline is never reachable:-(. Can anyone help me?
Thanks a lot
Andreas
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[solved] Withdrawal cancelled - verification was not complete
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[solved] Withdrawal cancelled - verification was not complete
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[solved] Withdrawal cancelled - verification was not complete
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Kind regards Caro
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[solved] Withdrawal cancelled - verification was not complete
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