No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
18th Nov. 2020, at 11:26 pm CET#1
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I play every now and then at Drück Glück. For my birthday, DrückGlück credited a bonus to my account. I have also played and even won. I had every now and then smaller payout over 1,ooo or 2,ooo euros and it always ran without problems.
Last week I won 10,000 euros and I immediately put 5,ooo euros for payout.
I immediately got a mail with congratulations and we will process the payout as soon as possible. After 2 days later still was not processed, I called again - I should not worry - it takes up to 7 days for larger sums - everything is o.k..
Yesterday the payout was still open - I continued to play with the other 5,000 euros and actually won again in total I was now at 15,000 euros. So it was also enough for me...... .
Today then the shock: the complete 15,ooo euros gone whereupon I contacted the support - they have again checked the bonus history and I have pressed a few times on 10 euros and thus violated the terms and conditions.
I thought that was a birthday or loyalty bonus - I think I'm here a fraud.
I thought it was serious - with larger payouts you will probably find a reason why you do not have to pay out.
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T****s
Forum posts:388Member has been banned
No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
19th Nov. 2020, at 03:09 pm CET#6
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At most, you can hope for goodwill from the casino that they will also offer you a thousand. You don't need to threaten with MGA or other steps, they will laugh at you at best.
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Anonym
Former Member
No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
Nobody has liked this post so far
Last week I won 10,000 euros and I immediately put 5,ooo euros for payout.
I immediately got a mail with congratulations and we will process the payout as soon as possible. After 2 days later still was not processed, I called again - I should not worry - it takes up to 7 days for larger sums - everything is o.k..
Yesterday the payout was still open - I continued to play with the other 5,000 euros and actually won again in total I was now at 15,000 euros. So it was also enough for me...... .
Today then the shock: the complete 15,ooo euros gone whereupon I contacted the support - they have again checked the bonus history and I have pressed a few times on 10 euros and thus violated the terms and conditions.
I thought that was a birthday or loyalty bonus - I think I'm here a fraud.
I thought it was serious - with larger payouts you will probably find a reason why you do not have to pay out.
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No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
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https://www.gamblejoe.com/forum/casinobeschwerden/drueckglueck/druckgluck-verweigert-auszahlung-199311/
Your colleague was no different, unfortunately unlucky.
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No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
Nobody has liked this post so far
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No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
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I just read it - can you make direct contact here in the forum?
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No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
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And then ? You have violated the terms and conditions. What do you hope for ?
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No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
Nobody has liked this post so far
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No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS
Liked this post: Anonym,
s00pernanny
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