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DrückGlück: No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

Topic created on 18th Nov. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,816
Fasching
Visitor

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

18th Nov. 2020, at 11:26 pm CET#1
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I play every now and then at Drück Glück. For my birthday, DrückGlück credited a bonus to my account. I have also played and even won. I had every now and then smaller payout over 1,ooo or 2,ooo euros and it always ran without problems.

Last week I won 10,000 euros and I immediately put 5,ooo euros for payout.

I immediately got a mail with congratulations and we will process the payout as soon as possible. After 2 days later still was not processed, I called again - I should not worry - it takes up to 7 days for larger sums - everything is o.k..

Yesterday the payout was still open - I continued to play with the other 5,000 euros and actually won again in total I was now at 15,000 euros. So it was also enough for me...... .

Today then the shock: the complete 15,ooo euros gone whereupon I contacted the support - they have again checked the bonus history and I have pressed a few times on 10 euros and thus violated the terms and conditions.

I thought that was a birthday or loyalty bonus - I think I'm here a fraud.

I thought it was serious - with larger payouts you will probably find a reason why you do not have to pay out.

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T****s

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

18th Nov. 2020, at 11:52 pm CET#2
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Do you belong together ???

https://www.gamblejoe.com/forum/casinobeschwerden/drueckglueck/druckgluck-verweigert-auszahlung-199311/

Your colleague was no different, unfortunately unlucky.

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Liquid
Experienced

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

18th Nov. 2020, at 11:54 pm CET#3
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Ne was fraud is clear!1!!11!

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Fasching
Visitor

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

19th Nov. 2020, at 12:08 am CET#4
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Tobias wrote on 18.11.2020 at 23:52: Do you belong together ???

https://www.gamblejoe.com/forum/casinobeschwerden/drueckglueck/druckgluck-verweigert-auszahlung-199311/

Your colleague was no different, unfortunately unlucky.

I just read it - can you make direct contact here in the forum?

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T****s

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

19th Nov. 2020, at 02:54 pm CET#5
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Fasching wrote on 11/19/2020 at 00:08 PM

Just read it - is it possible to make direct contact here on the forum?

And then ? You have violated the terms and conditions. What do you hope for ?

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wettibernd
Expert

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

19th Nov. 2020, at 03:09 pm CET#6
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At most, you can hope for goodwill from the casino that they will also offer you a thousand. You don't need to threaten with MGA or other steps, they will laugh at you at best.

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Anonym

No payout - no reaction - money gone - THANKS BACK FOR MY BIRTHDAY BONUS

19th Nov. 2020, at 03:32 pm CET#7
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Liked this post: Anonym, Avatar von s00pernanny s00pernanny
Goodwill and DrückGlück do not compute

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