The images shown have been uploaded by users of our platform. As the operator of GambleJoe.com, we assume no liability for the content generated by users. Questionable content will be deleted without exception and immediately upon notification.
18 Comments to: Cash Connection - Golden Book of Ra: Small depositor, big win! - Total win: 374x
Can no longer recommend SG, pure stalling tactics for payouts at the moment. Brother has been waiting a good 4 days for his payout, other documents are constantly being requested or proof of allegedly not received payments (such... nonsense, I've never heard of it before) although already paid out and verified several times.show more
I have always had good experiences with SG in the past. But I'm currently also waiting (now 24 hours) for the payout. Okay - it's not four days like in your example - but it's still unusual for me.
Your brother should contact us here. Or you can send us his player name via Communicator. We would like to deny these "stalling tactics" comments - not a single payout is deliberately withheld. If there is a reason from the... Gambling Act or from our terms and conditions, then it can of course take longer.
But we would like to disclose the statistics to you again here: 80% of all payouts in the last month were automatically released and paid out within minutes. Longer durations are therefore only a minority.show more
@StarGames_Official: You claim something about an allegedly not received payment from several months ago, which he has demonstrably sent to you (bank statement), yet new document requests are constantly being added.
At the same time, you demand that... he transfer €30 that is allegedly still outstanding? Although you have received proof from him that the payment has been made from the account. The customer cannot be held liable for bookings made by third parties.
I can't say what is true or false here, I can only pass on what I have been told.
@StarGames_Official: I once received the mail from him, I wrote that once 20€ and 10€ these were paid by Sofort should not have been received by you, but sent on multiple requests, neither date, time nor otherwise a credible copy with which one can do... something.
At the same time, the customer is not responsible for payments made via Sofort. With Sofort, a bank inquiry and TAN must be confirmed, which also triggers the account check (credit query) and only then triggers the payment accordingly.
If Sofort allegedly does not pay you, it is not the customer's fault, as this happens via a third-party provider and was not caused by the customer.
However, it is questionable why you continue to accept payments by depositor despite alleged non-receipt and then request a manual transfer to your bank account upon withdrawal, but do not inform the customer about this at any time.
I certainly wouldn't pay you €30 just because a claim is supposedly outstanding.
I assume that this matter will be clarified by you by Feb. 12, 2024, otherwise I will give him the data from my lawyer at Hambach & Hambach accordingly.show more
Normally I'm a 10 cent gambler, but from that point on (just before the win) I lost the desire and just wanted to go to bed quickly, 30ct EInsatz was a good compromise
KarloKrasso
Chewi
debofi72
garfield68
ilo030ilo
Selene
StarGames_Official
18 Comments to: Cash Connection - Golden Book of Ra: Small depositor, big win! - Total win: 374x
write a commentbtssultan
This comment has been translated automatically
KarloKrasso
This comment has been translated automatically
StarGames_Official
But we would like to disclose the statistics to you again here: 80% of all payouts in the last month were automatically released and paid out within minutes. Longer durations are therefore only a minority. show more
This comment has been translated automatically
btssultan
At the same time, you demand that... he transfer €30 that is allegedly still outstanding? Although you have received proof from him that the payment has been made from the account. The customer cannot be held liable for bookings made by third parties.
I can't say what is true or false here, I can only pass on what I have been told.
https://www.gamblejoe.com/forum/casinobeschwerden/stargames/keine-auszahlung-seit-2-tagen-382870/#replybox show more
This comment has been translated automatically
btssultan
At the same time, the customer is not responsible for payments made via Sofort. With Sofort, a bank inquiry and TAN must be confirmed, which also triggers the account check (credit query) and only then triggers the payment accordingly.
If Sofort allegedly does not pay you, it is not the customer's fault, as this happens via a third-party provider and was not caused by the customer.
However, it is questionable why you continue to accept payments by depositor despite alleged non-receipt and then request a manual transfer to your bank account upon withdrawal, but do not inform the customer about this at any time.
I certainly wouldn't pay you €30 just because a claim is supposedly outstanding.
I assume that this matter will be clarified by you by Feb. 12, 2024, otherwise I will give him the data from my lawyer at Hambach & Hambach accordingly. show more
This comment has been translated automatically
StarGames_Official
Thank you for your understanding.
This comment has been translated automatically
ren812
8th Feb. 2024 at 10:56 pm CETThis comment has been translated automatically
Whilm
8th Feb. 2024 at 06:22 pm CETThis comment has been translated automatically
gambler67
8th Feb. 2024 at 05:33 pm CETThis comment has been translated automatically
wettibernd
8th Feb. 2024 at 05:31 pm CETThis comment has been translated automatically
debofi72
This comment has been translated automatically
Bonusbaron
This comment has been translated automatically
xxjj19
8th Feb. 2024 at 08:26 am CETThis comment has been translated automatically
Chewi
8th Feb. 2024 at 05:15 am CETThis comment has been translated automatically
KarloKrasso
This comment has been translated automatically
ilo030ilo
This comment has been translated automatically
StarGames_Official
This comment has been translated automatically
Slot_Star
This comment has been translated automatically
Our community thrives on your feedback - so let us know what you think!
Would you like to write comments on GambleJoe yourself? Then just create a GambleJoe User Account.