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Online Casinos in general: Mifinity verification issues

Topic created on 28th Sep. 2023 | Page: 1 of 1 | Answers: 2 | Views: 735
Carson75
Visitor
Hi guys, I ask for help.

I have won at GGbet 600€ and withdraw to my Mifinity account, so far so good. But since I am not yet verified there I have already repeated the Verification at least 6 times and now comes what I do not understand. After I have made ID and selfie and uploaded the documents I get after 5 minutes always the same automatic mail from Mifinity where it says "Your ID has not survived our verification process", I'm desperate, the ID and the selfie I have of course photographed with sufficient light. Has anyone of also had the same problems before and do you have an idea what I could do dach ?

Greetings Carsten

This post has been translated automatically

Tonkabohne
Top Member

Carson75 wrote on 09/28/2023 at 1:28 pm: Hi guys, I am asking for help.

I won 600€ at GGbet and had it paid out to my Mifinity account, so far so good. But since I am not yet verified there I have already repeated the Verification at least 6 times and now comes what I do not understand. After I have made ID and selfie and uploaded the documents I get after 5 minutes always the same automatic mail from Mifinity where it says "Your ID has not survived our verification process", I'm desperate, the ID and the selfie I have of course photographed with sufficient light. Has anyone of also had the same problems before and do you have an idea what I could do dach ?

Greetings Carsten

Welcome Carson.


Where are you coming from ?

Think from DE or ?

Don't know the problem but maybe you should contact clientservices@mifinity.com.

But it may take a while until you get an answer.

LG

This post has been translated automatically

Paddington
Expert
We can't help you here, because we don't know where the problem is. But the fact is that you definitely pass the verification. I myself had it again just a few weeks ago.

This post has been translated automatically

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