Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Mifinity verification issues

Topic created on 28th Sep. 2023 | Page: 1 of 1 | Answers: 2 | Views: 683
Carson75
Visitor
Hi guys, I ask for help.

I have won at GGbet 600€ and withdraw to my Mifinity account, so far so good. But since I am not yet verified there I have already repeated the Verification at least 6 times and now comes what I do not understand. After I have made ID and selfie and uploaded the documents I get after 5 minutes always the same automatic mail from Mifinity where it says "Your ID has not survived our verification process", I'm desperate, the ID and the selfie I have of course photographed with sufficient light. Has anyone of also had the same problems before and do you have an idea what I could do dach ?

Greetings Carsten

This post has been translated automatically

Tonkabohne
Top Member

Carson75 wrote on 09/28/2023 at 1:28 pm: Hi guys, I am asking for help.

I won 600€ at GGbet and had it paid out to my Mifinity account, so far so good. But since I am not yet verified there I have already repeated the Verification at least 6 times and now comes what I do not understand. After I have made ID and selfie and uploaded the documents I get after 5 minutes always the same automatic mail from Mifinity where it says "Your ID has not survived our verification process", I'm desperate, the ID and the selfie I have of course photographed with sufficient light. Has anyone of also had the same problems before and do you have an idea what I could do dach ?

Greetings Carsten

Welcome Carson.


Where are you coming from ?

Think from DE or ?

Don't know the problem but maybe you should contact clientservices@mifinity.com.

But it may take a while until you get an answer.

LG

This post has been translated automatically

Paddington
Top Member
We can't help you here, because we don't know where the problem is. But the fact is that you definitely pass the verification. I myself had it again just a few weeks ago.

This post has been translated automatically

Hot Topics12th Jun. 2024 at 08:43 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately