Made my first withdrawal on Monday, nothing has been processed until today despite quick verification. Chat support tells me daily, it will be instructed today, but nothing happens. The mail support can be totally forgotten, if they answer times, then with meaningless templates. Thought actually that would be ne Seriöse Bude... but more than 72 hours passed and it has not happened, is already a cheek
I had the same last month at Betclic. Verification was very fast. Then I requested my first withdrawal and after more than a week it was still not processed. I then wrote an email to support and complained. The next day I got an answer with an apology and we will take care of it as soon as possible. Then the money was also immediately transferred to my account. I have in any case made the same experience in the casino as you
After all, it was instructed with you after the mail. With me came after two composed mails exactly the same answer. Good that I have not deposited there, but it was only a NoDeposit Bonus. Thought actually, the belong to a reputable casino group / sports betting group. Since I have made even with the "popular" Curacao casinos better experiences.
Status today: Still nothing happened. I have now also written to the MGA ... simple an impertinence of this customer service there. On e-mail is not responded. Chat always says the same. Would be times what for Gamble Joe to make the public, since this is probably as good as always pull off ...
BetClic - Bad support / payouts
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BetClic - Bad support / payouts
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BetClic - Bad support / payouts
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BetClic - Bad support / payouts
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This post has been translated automatically