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Deposit and withdrawal methods: Payout at DrückGlück - How?

Topic created on 12th Apr. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,896
CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 05:42 pm CEST#1
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Hello all

I had the unspeakable luck today with Günni on DrückGlück to have a 1400x hit on €1 in the free spins.

Now I want to cash out 1250 €, have also already ID for both identity and address successfully verified.

As withdrawal methods are shown me Paysafecard and Wire Transfer, only I do not come to the payout because they want to have more documents.

Now I have made a screenshot of the payment confirmation from Paysafecard.

Do any of you have experience what exactly they want to have?

So far I had not had any problems anywhere and I'm a little worried right now.

Because this amount is already a big win.

Kind regards

Caius

This post has been translated automatically

CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 06:11 pm CEST#2
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So, I have now uploaded the following documents, as they recommended in the Deposit confirmation to upload a utility bill next to ID:

1&1 bill as screenshot, since online bill. (RE date 10.04.21)

Utility bill in paper dated 09/30/20, older than 3 months, but it's just an annual bill.

In both cases, however, you can see my address....

I am curious

This post has been translated automatically

CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 11:48 pm CEST#3
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Another document has now been verified and I can now at least get to the point where I can enter a withdrawal amount and click edit.

However, for both withdrawal options, an error message comes up with the simple sentence:

"Error during withdrawal, please contact customer support"

Well....

This is the very first time that I have a problem with something like this at a casino and now of all times with this amount...

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CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 11:53 pm CEST#4
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Ok, now it finally went......

... come down....

Thank you for reading.

I hope the payout will also be processed now without any complaints......

This post has been translated automatically

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