Do you want bank statements for the last three months?
25th Oct. 2020, at 11:43 pm CET#1
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Hi,
I deposited twice in the last few days about € 15 and won over € 750. Newly registered and no bonus claimed. now I wanted to cash out but verification... Have now ID Card, receipts of deposits, GMX invoice submitted. But support says this is not enough to confirm my address. Now I have to submit account statements of the last three months completely (to confirm my address) this I now find a bit too much information... Actually, I would have liked to continue playing there. and probably it would have been, as always For the casino very lucrative. So of course no more. Do you think I get my money still... Have maybe still the possibility to get my electricity bill but probably this will not be enough for you... there is my wife's name on it..because of tax... would be grateful for an assessment of you... best regards
Do you want bank statements for the last three months?
26th Oct. 2020, at 12:10 am CET#2
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I think they mean that you should submit a bank statement that is not older than 3 months. On this statement you can black out the information you don't need (booking, account balance) - the main thing is that your name and address are visible
Do you want bank statements for the last three months?
26th Oct. 2020, at 12:47 am CET#3
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derzweifel wrote on 26.10.2020 at 00:10: I think they mean that you should submit a bank statement that is not older than 3 months. On this you can black out the information you don't need (booking, account balance) - the main thing is that name and address are visible
Greetings
Hmm, I have misunderstood the... On my question in this regard came only again a reference... thank you @der doubt I will try...
Do you want bank statements for the last three months?
15th Dec. 2020, at 06:23 pm CET#4
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Hi,
has your account been verified yet? I have the same problem with the verification. They request a lot of documents and keep coming up with new requests and accusations
Do you want bank statements for the last three months?
Nobody has liked this post so far
Hi,
I deposited twice in the last few days about € 15 and won over € 750. Newly registered and no bonus claimed. now I wanted to cash out but verification... Have now ID Card, receipts of deposits, GMX invoice submitted. But support says this is not enough to confirm my address. Now I have to submit account statements of the last three months completely (to confirm my address) this I now find a bit too much information... Actually, I would have liked to continue playing there. and probably it would have been, as always For the casino very lucrative. So of course no more. Do you think I get my money still... Have maybe still the possibility to get my electricity bill but probably this will not be enough for you... there is my wife's name on it..because of tax... would be grateful for an assessment of you... best regards
This post has been translated automatically
Do you want bank statements for the last three months?
Nobody has liked this post so far
Greetings
This post has been translated automatically
Do you want bank statements for the last three months?
Nobody has liked this post so far
Hmm, I have misunderstood the... On my question in this regard came only again a reference... thank you @der doubt I will try...
This post has been translated automatically
Do you want bank statements for the last three months?
Nobody has liked this post so far
has your account been verified yet? I have the same problem with the verification. They request a lot of documents and keep coming up with new requests and accusations
i am in despair...
This post has been translated automatically