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Platincasino: [solved] Verification takes forever...

Topic created on 31st Mar. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,693
Dennis220294
Hello

I play at Platin casino and after playing for a long time I finally won something.
Now I wanted to withdraw the win but of course I still have to verify.
Is not bad, I like to do.

I uploaded everything and it was also confirmed after 10 minutes.
But I had made a mistake and I forgot to upload the back of my ID card. So I did this directly. And since then I hear nothing more of it. Even in the Live Chat I asked if they could quickly verify it. The employee told me 'sorry it does not work' I asked why it does not work, he then said because it is just so...

What should I do now?
It is about almost 5000 euros

This post has been translated automatically

Julian
Elite
Hello Dennis220294,

I have left you a message via Communicator

This post has been translated automatically

Hidaruma
Top Member
Dennis220294 wrote on 31/03/2021 at 11:27 am: Hello

I play at Platin casino and after playing for a long time I finally won something.
Now I wanted to withdraw the win but of course I still have to verify.
Is not bad, I like to do.

I uploaded everything and it was also confirmed after 10 minutes.
But I made a mistake and I forgot to upload the back of my ID card. So I did this directly. And since then I hear nothing more of it. Even in the Live Chat I asked if they could quickly verify it. The employee told me 'sorry it does not work' I asked why it does not work, he then said because it is just so...

What should I do now?
It is about almost 5000 euros

What does forever mean? A quarter of an hour?

Platin Casino verifies quickly

This post has been translated automatically

Julian
Elite
Since the thread creator has now been fully verified, and can now request his payout, and thus the problem is solved, I will close the thread.

This thread was closed

This post has been translated automatically

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