Hello all!
My girlfriend has been playing at Platincasino for the last few days and has won almost 2000 €. When she had to verify there was suddenly a problem ... because she asked me from my online banking money to transfer there. Of course there is my name but we live in a partnership and together . we did not know that it is forbidden . can you help me maybe ?
No, you may not, is actually also known. You can try it with a power of attorney and all documents from both of you (ID, bank, utility bills) but looks bad I tell you right away.
I sent everything there and proved that we are telling the truth but the credit would simply be set to 0. Do you think I can do something with a lawyer?
With a lawyer, is not your serious?
You have made a mistake and violated the terms and conditions.
I did not know does not count, before just read a little the terms and conditions.
padrino wrote on 04.09.2022 at 09:08: Have sent everything there and Nachgewiesen that we tell the truth but the credit would simply set to 0 . do you think I can do what with a lawyer?
There were cases where it was accepted and there were cases where it was not accepted
In the end, this is pure goodwill from the casino because it is generally known that you can only use payment methods that also run on your own name and this was also confirmed during registration in the terms and conditions
A lawyer will only be wasted money because it would be better to ask nicely if a solution would not be possible out of goodwill because you were just scatterbrained and in the future will pay better attention to it
As for your balance is that really on 0 ? Did you not get your Deposit back?
platincasino cancels the win
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Dominik02
My girlfriend has been playing at Platincasino for the last few days and has won almost 2000 €. When she had to verify there was suddenly a problem ... because she asked me from my online banking money to transfer there. Of course there is my name but we live in a partnership and together . we did not know that it is forbidden . can you help me maybe ?
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platincasino cancels the win
Nobody has liked this post so far
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platincasino cancels the win
Liked this post:
Dominik02
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platincasino cancels the win
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Max_Bet
You have made a mistake and violated the terms and conditions.
I did not know does not count, before just read a little the terms and conditions.
This post has been translated automatically
platincasino cancels the win
Liked this post: Anonym
There were cases where it was accepted and there were cases where it was not accepted
In the end, this is pure goodwill from the casino because it is generally known that you can only use payment methods that also run on your own name and this was also confirmed during registration in the terms and conditions
A lawyer will only be wasted money because it would be better to ask nicely if a solution would not be possible out of goodwill because you were just scatterbrained and in the future will pay better attention to it
As for your balance is that really on 0 ? Did you not get your Deposit back?
This post has been translated automatically