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# Other Casinos #: Zotabet deposit allegedly does not arrive due to technical problems

Topic created on 12th May. 2023 | Page: 1 of 1 | Answers: 4 | Views: 1,537
xaan2012
Amateur
Hello,

I signed up today at ZotaBet and used an "instant transfer" as a deposit.
When the money was not on the account of the casino after 30 minutes, but directly after confirmation debited from my checking account, I wrote to the support.

This Gaukelt me what of your EInzahlung hengt 3h in limbo before...
Now 4h have passed and still nothing arrived.

I am supposed to show proof, so I uploaded a screenshot of my bank account (amount, time, transaction number, etc.)
I continue to stall and should show proof where name etc. is to be seen.

Can anyone share any experience with these to me so far unserious casino?
i have never seen instant payments not arrive after 4h....

This post has been translated automatically

Max_Bet
Expert
xaan2012 wrote on 12/05/2023 at 14:03: Hello,

I signed up at ZotaBet today and used an "instant transfer" as a deposit.
When the money was not on the account of the casino after 30 minutes, but directly after confirmation debited from my checking account, I wrote to the support.

This Gaukelt me what of your EInzahlung hengt 3h in limbo before...
Now 4h have passed and still nothing arrived.

I am supposed to show proof, so I uploaded a screenshot of my bank account (amount, time, transaction number, etc.)
I continue to be stalled and should show proof where name etc. is to be seen.

Can anyone share any experience with these to me so far unserious casino?
i have never experienced instant payments not arriving after 4h....

Stop sending them your bank statements and just wait a few days. There have been a lot of delays with instant payments here and most of the time, actually all of the time, it either came back to the bank or to the casino after a few days.


Always send them account statements where everything that is not relevant is blacked out by you 👍🏻 They do not need to know everything 😉

This post has been translated automatically

xaan2012
Amateur

Max_Bet wrote on 12/05/2023 at 15:46:
Stop sending them your bank statements and just wait a few days. There have been a lot of delays here with Sofortüberweisung and most of the time, actually always, it either came back to the bank after a few days, or to the casino.


Always send them account statements where everything that is not relevant is blacked out by you 👍🏻 They do not need to know everything 😉

Hello,


I only sent the remittance part where it only says the one item, nothing else.
Thanks for your help and quick reply.
I just wait.

Money did not arrive until now^^

This post has been translated automatically

Max_Bet
Expert

That is already good with the blackening.
Some people provide them directly with their employment contract, statement of account and Schufa information when the casinos shout for it... 🤣

I hope for you that it clears up quickly. Kannst yes times report how it continues

This post has been translated automatically

xaan2012
Amateur

Max_Bet wrote on 13.05.2023 at 09:13:
That's already good with the blacking out.
Some provide them directly their employment contract, billing and Schufa information, when the casinos are screaming for it... 🤣

I hope for you that it clears up quickly. Kannst yes times report how it continues

Well until today since Friday 12.05 10:40 no money arrived.

2 emails written and asked again or asked to return the money directly or not to accept the booking, so that the money goes back to me, but no answer nothing.
Tomorrow, so Monday again in the support area....

This post has been translated automatically

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