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# Other Casinos #: x1casino - Cashout declined

Topic created on 20th Feb. 2023 | Page: 1 of 1 | Answers: 4 | Views: 703
mimimi2
Rookie
I have successfully wagered a no Deposit bonus at x1casino.
Unfortunately, I am now denied a withdrawal because of a violation of the bonus conditions (excluded games).
However, the following sentence can be found in the Bonus terms:

18. The slot games listed below are excluded from all bonus promotions. Bets placed on these slots while a bonus is active will not contribute towards wagering fulfillment of that bonus. Any winnings deriving from a bonus played on these games will be forfeited.

My understanding is the following:
1. Prohibited games do not contribute towards wagering fulfillment.
2. Any winnings made from the prohibited games will be forfeited at the end.

It was 5-6 rounds of Reactoonz on 0.20 euros.
Not, however, that the entire bonus is forfeited.

Is the appeal worth it?

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upola
Legend

I know this only so, if you have played a forbidden game forfeited all the win.

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TranceBabe
Expert
Not worth it. If you play prohibited games, all the win is forfeited.

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mimimi2
Rookie
Thank you for the answers.
With such opaque and strangely worded terms and conditions, I will give x1 a wide berth in the future.

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Caro
Expert

mimimi2 wrote on 21.02.2023 at 12:10 pm: Thanks for the answers.
With such opaque and strangely worded T&Cs, I will give x1 a wide berth in the future.

The conditions are clearly formulated:


18. The Slot games listed below are excluded from all bonus promotions.

This means that you are not allowed to play the slots if you have claimed a bonus.

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